Facilities Director

Facilities Director

The Facilities Director is responsible for developing and executing custodial solutions to meet customer needs. Responsible for servicing and/or maintaining a physical location or site to client specifications. Manages and supervises all cleaning and custodial operations. Establishes and maintains effective working relationships with other departments to provide a unified approach for the customer.

Job Responsibilities

Leadership

• Leads, mentors, engages and develops teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance
• Ensures Facilities Services connects to the appropriate executional framework
• Consistently utilizes the Aramark coaching model
• Rewards and recognize employees
• Ensures safety and sanitation standards in all operations

Client Relationship

• Develops and maintains effective client and customer rapport for mutually beneficial business relationships
• Delivers and models customer service programs as the foundation for delivering excellent customer service
• Identifies client needs and communicates operational progress
• Develops custodial program to meet client and customer demands and specifications

Financial Performance

• Responsible for building revenue and managing budget which includes labor, supplies, equipment, and related services/materials as well as ensuring the completion and maintenance of Profit and Loss (P&L) statements
• Adopts all Aramark processes and systems, and eliminates custom/manual reports
• Understands performance metrics, data, and order and inventory trends; educate teams on key levers to improve margins

Productivity

• Implements and maintains leadership agenda for both labor and facilities initiatives
• Creates value through efficient operations, appropriate cost controls, and profit management
• Full compliance with Operational Excellence fundamentals for facilities and labor targets

Qualifications

Requires at least 5 years of experience

Requires at least 3 years of experience in a management role

Requires a bachelor's degree or equivalent experience