Community Manager - Multifamily Lease-Up & Stabilization

Job Description

Job Description

Community Manager – Multifamily Lease-Up & Stabilization

 

Location: Phoenix Metropolitan Area, Arizona
Salary: $65,000–$80,000 Annually, Based on Experience
Benefits: Medical, Dental, Vision, 401(k), Short-Term Disability, Paid Time Off & Paid Holidays

 

Join CAM Properties – Where Strong Leadership Drives Success!

 

CAM Properties is seeking an experienced, energetic, and results-driven Community Manager to lead a multifamily community through its lease-up and stabilization phases while overseeing daily property operations and supporting HOA management responsibilities.

This is an exciting opportunity for a motivated professional who thrives in a fast-paced environment, has a passion for leasing and customer service, and knows how to turn leasing opportunities into measurable results.

 

We are looking for more than someone who can manage a property. We want a leader who can inspire a team, drive occupancy, maximize revenue, deliver an exceptional resident experience, and take ownership of a community's success.

 

The ideal candidate brings strong multifamily management experience, proven leasing and sales abilities, financial knowledge, attention to detail, and a proactive approach to problem-solving.

 

Key Responsibilities

Lease-Up, Leasing & Stabilization

1. Lead the community's lease-up and stabilization efforts with a strong focus on achieving occupancy, revenue, and leasing performance goals.
2. Develop and execute effective leasing strategies to generate qualified traffic, increase conversion rates, and accelerate occupancy growth.
3. Monitor leasing velocity, traffic sources, closing ratios, availability, rental rates, concessions, and competitor activity.
4. Partner with regional leadership and marketing teams to implement targeted advertising campaigns, outreach initiatives, and promotional strategies.
5. Coach and motivate leasing team members to deliver exceptional tours, overcome objections, maintain consistent follow-up, and successfully close leases.
6. Analyze market conditions and recommend competitive pricing, specials, and leasing strategies.
7. Oversee applications, lease execution, move-ins, renewals, resident retention, and overall leasing operations.
8. Maintain accurate leasing reports, occupancy forecasts, and weekly performance updates.

 

Property Operations & Financial Performance

1. Oversee daily community operations while maintaining high standards of professionalism, efficiency, and property presentation.
2. Develop and manage operating budgets, monitor financial performance, and identify opportunities to increase revenue and control expenses.
3. Review financial statements, delinquency reports, budget variances, and operational metrics.
4. Maintain strong collection practices and minimize delinquency, bad debt, and revenue loss.
5. Review and approve invoices, vendor expenses, and service contracts while maintaining appropriate financial controls.
6. Collaborate with regional and corporate leadership to implement strategies that improve property performance and support long-term stabilization.

 

Team Leadership & Resident Experience

1. Recruit, train, coach, and develop onsite team members while fostering a positive, accountable, and results-oriented work environment.
2. Establish clear expectations, monitor team performance, and provide ongoing feedback and recognition.
3. Lead by example with exceptional customer service, professionalism, and attention to detail.
4. Build positive relationships with residents, homeowners, prospects, vendors, and ownership representatives.
5. Resolve resident concerns promptly and professionally while maintaining high satisfaction and retention standards.
6. Promote teamwork, accountability, and a culture of continuous improvement.

 

Maintenance, Property Presentation & Capital Improvements

1. Oversee maintenance operations, preventative maintenance, inspections, and timely completion of service requests.
2. Coordinate apartment turns and move-in readiness to ensure units meet established quality and presentation standards.
3. Maintain exceptional curb appeal, landscaping, amenities, building conditions, and common areas.
4. Coordinate with vendors, contractors, and regional leadership on interior renovations, exterior improvements, and capital projects.
5. Monitor project timelines, budgets, quality standards, and resident communication to minimize operational disruption.

 

HOA Operations & Homeowner Relations

1. Support HOA operations, homeowner communications, and compliance with governing documents and community standards.
2. Assist with HOA Board meetings, meeting preparation, follow-up items, and professional communication with Board members.
3. Coordinate architectural requests, violation follow-up, vendor services, and community improvement initiatives.
4. Assist with HOA budgets, financial reporting, special assessments, and exterior capital improvement projects.
5. Maintain positive relationships with homeowners and Board members while promoting transparency, responsiveness, and exceptional customer service.

 

Reporting & Compliance

1. Prepare accurate weekly leasing reports, occupancy projections, financial reports, and month-end documentation.
2. Monitor key performance indicators and proactively identify opportunities for operational improvement.
3. Ensure compliance with Fair Housing, ADA, FCRA, applicable HOA governing documents, company policies, and relevant laws and regulations.
4. Maintain organized records, meet deadlines, and communicate effectively with regional leadership and corporate teams.

 

Qualifications & Experience

1. Minimum 3 years of multifamily property management experience preferred.
2. Prior lease-up or property stabilization experience strongly preferred.
3. Proven ability to drive leasing performance, increase occupancy, and achieve revenue goals.
4. Strong sales, marketing, customer service, and resident retention skills.
5. Experience leading, coaching, and motivating onsite leasing and maintenance teams.
6. Strong understanding of property budgets, financial statements, collections, expense management, and operational reporting.
7. HOA or community association management experience preferred but not required.
8. Experience overseeing maintenance operations, apartment turns, vendor relationships, and property improvement projects.
9. Yardi Voyager experience preferred.
10. Excellent communication, organizational, analytical, and problem-solving abilities.
11. Ability to work independently, make informed decisions, and thrive in a fast-paced, performance-driven environment.
12. Energetic, proactive, detail-oriented, and committed to delivering exceptional results.
13. Bilingual English/Spanish skills are a plus.
14. Professional appearance and demeanor.
15. Reliable transportation required.

 

Compensation & Benefits

Annual Salary: $65,000–$80,000, Based on Qualifications and Experience

 

CAM Properties offers a competitive compensation and benefits package, including:

1. Medical Insurance
2. Dental Insurance
3. Vision Insurance
4. 401(k) Retirement Plan
5. Short-Term Disability Insurance
6. Paid Time Off
7. Paid Holidays
8. Professional Development & Career Advancement Opportunities
9. Experienced Regional and Corporate Support

 

Why Build Your Career With CAM Properties?

At CAM Properties, we believe exceptional communities start with exceptional leaders.

Established in 1993, CAM Properties has built a strong reputation in the Arizona multifamily industry through hands-on management, local market expertise, and a commitment to operational excellence.

We recognize the importance of empowering our Community Managers with the resources, support, and opportunities needed to succeed.

 

What Sets CAM Apart:

1. Established Local Leadership: Join an experienced Arizona property management company with deep knowledge of the Phoenix multifamily market.
2. Opportunity to Make an Impact: Play a key role in driving lease-up success, building a strong onsite team, and positioning a community for long-term stability.
3. Supportive Corporate Team: Work alongside experienced regional leadership and dedicated marketing, accounting, and operational support teams.
4. Leadership & Autonomy: We value managers who take initiative, think creatively, make informed decisions, and take ownership of their community's performance.
5. Career Growth: Opportunities for professional development, advancement, and expanded leadership responsibilities.
6. Technology & Resources: Access established property management systems, leasing tools, and operational resources designed to support success.
7. Performance-Driven Culture: Be part of a company that values accountability, recognizes strong performance, and celebrates team achievements.

 

Ready to Take the Next Step in Your Career?

If you are an experienced multifamily professional with a passion for leasing, strong leadership skills, and the drive to turn challenges into opportunities, we want to hear from you!

Join CAM Properties and take the lead in building a successful community, developing a high-performing team, and delivering an exceptional living experience.

 

Apply today and grow your career with CAM Properties!