Director of Health Systems Operations

Who We Are

Agiliti partners with hospitals and health systems to deliver exceptional medical equipment management solutions that support patient safety operational excellence and financial performance. Our success is driven by leaders who understand our customers think strategically about the business and consistently deliver Clinical Engineering (CE) across complex healthcare environments.

Whats in it for You

• A highly visible leadership opportunity to influence enterpriselevel business strategy and customer outcomes
• Direct exposure to senior hospital executives and Csuite leaders through strategic customer partnerships
• The ability to shape Clinical Engineering CE) delivery across multiple sites and teams
• Ownership of business performance including P&L service quality and growth initiatives
• Opportunity to lead develop and mentor highperforming teams while advancing your leadership career within Agiliti
• A chance to make a measurable impact on patient care customer satisfaction and longterm account success

What You Will Do in This Role

• Provide overall strategic direction leadership and operational management of 360 business at designated and/or multiple sites to achieve financial and operating objectives aligned with Agilitis business plan
• Serve as a senior leader and trusted partner to customer executives including hospital administration and Csuite stakeholders
• Champion Clinical Engineering (CE) by creating consistent highquality customer experiences and proactively addressing customer needs
• Lead onsite service programs to ensure operating financial and service performance goals are achieved
• Effectively manage and maintain customer relationships to support revenue growth cost containment and service expansion
• Participate in and support revenue growth activity through strategic planning and customer engagement
• Partner closely with Site Manager(s) Account Executives and Divisional Directors during customer and executivelevel meetings
• Own business and financial performance including P&L budgets labor analysis expense management service metrics and profitability
• Analyze business performance and translate data into strategic action plans that support longterm account success
• Communicate performance results business strategy and resource needs to senior Agiliti leadership
• Establish short and longterm goals for teams; hold self and others accountable for execution and results
• Lead motivate coach and develop leaders and team members to perform at the highest level
• Recruit train and develop talent emphasizing continuous improvement succession planning and teamwork
• Conduct assessment evaluations force rank team members and provide stretch assignments for highpotential talent
• Demonstrate indepth knowledge of medical equipment and ensure training for Agiliti and customer staff
• Ensure equipment inventory par levels safety quality and patient privacy compliance are consistently met
• Lead and support continuous improvement initiatives that enhance CE operational efficiency and business outcomes
• Perform other assigned duties

What You Will Need for This Role

• Bachelors degree related to business administration engineering health care or related field. Masters degree preferred.
• 10 years of supervision/management experience and customer excellence experience. Multiunit management experience preferred.
• Knowledge of the healthcare industry including an understanding of or experience with hospital medical equipment supply chain management and biomedical engineering.
• Business and financial management expertise to assist with contract management account margin maintenance service metrics labor analysis expense analysis and service profitability.
• Profit and Loss (P&L) statement and budget management experience.
• Proficient computer skills including Microsoft Office programs (Word Excel PowerPoint).
• Willingness to work flexible hours including evenings weekends and holidays as well as nights and emergency offhours as required.
• Valid drivers license.
• Critical thinker who provides strategic direction and vision for team.
• Ability to lead motivate and develop team members while creating a positive and respectful work environment.
• Strong communication facilitation analytical and problemsolving skills.
• Proactive selfmotivated resultsoriented and customerfocused with a get it right the first time attitude.
• Demonstrated ability to build credibility and trust with administration clinicians staff and executive leaders.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race color religion gender identity sex sexual orientation national origin age physical or mental disability genetic information marital status status as a veteran military service or any other characteristic protected by applicable federal state or local civil rights addition Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agilitis investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations or provide proof of current vaccination status based on customer and/or company requirements. If vaccination is required Agiliti will provide specific directions and cover the expense at a participating clinic. Please note this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular full-time non-union employees including: health insurance options for Medical Dental & Vision plans Short- and Long-Term Disability plans Flexible Spending Accounts Health Savings Accounts Life Insurance Options Paid Time Off 401K Saving Plan with employer match Employee Discounts Tuition Reimbursement Daily Pay program Employee Assistance Program and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application please contact

Primary Job Location:

Oklahoma City District

Additional Locations (if applicable):

Job Title:

Director of Health Systems Operations

Company:

Agiliti

Location City:

Oklahoma City

Location State:

Oklahoma

Required Experience:

Director