Finnish Speaking Fashion Customer Support Agent
Employers from Greece
at Patrique Mercier Recruitment By Nellie Patrique Mercier Recruitment FR is looking for a Finnish Speaking Fashion Customer Support Agent to join a dynamic fashion brand team. If you have a passion for fashion and a keen interest in customer service, this is a fantastic opportunity to create memorable shopping experiences for Finnish-speaking customers. Responsibilities Assist Finnish-speaking customers with inquiries related to fashion products, orders, and returns through various channels including phone, email, and chat. Provide personalized styling advice and product recommendations to enhance customer satisfaction. Efficiently resolve customer issues and complaints, ensuring a smooth shopping experience. Keep accurate records of customer interactions to facilitate follow-up and service enhancement. Collaborate with internal teams to remain updated on product launches, trends, and promotions. Collect and analyze customer feedback to contribute to service improvement initiatives. Stay informed about the latest fashion trends and brand offerings to assist customers effectively. Requirements Fluency in Finnish and English, both written and spoken. Experience in customer service, preferably within the fashion industry. Strong communication skills and a genuine passion for fashion. Excellent problem-solving abilities and the ability to work well under pressure. A keen understanding of fashion trends and the marketplace. Proficiency in CRM systems and standard office software. A positive attitude and a commitment to delivering outstanding customer experiences. Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More... #J-18808-Ljbffr Employers from Greece
Vacancy posted 1 day ago
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