Treasury Management Operations Specialist

Why StifelStifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.Let's talk about how you can find your place here at Stifel, where success meets success.What You'll Be DoingThe Bank Specialist-Treasury Ops interacts with customers to provide a variety of general information in response to inquiries about products and services. The ideal candidate will have a positive attitude, high attention to detail, knowledge about bank products and services.What We're Looking ForOnboard new Treasury Management Customers and provide support during the onboarding processReview treasury Management Agreements and documentation for accuracyMonitor email folder and follow-up with customers as neededResponsible for daily processing of request for documentation, agreement verifications and request for exceptions and modificationsProvide Automated Clearing House (ACH) support and business online banking origination supportPerforms account corrections with the Federal Reserve and manages and reports abandoned funds in accordance with state requirementsAssist business online banking customers with password resets, reporting modules, and general online banking questionsPerform daily balancing of ACH General LedgersProcess and monitors ACH transactionsPreform daily balancing of remote Deposit Capture (RDC) and Mobile DepositsProvide support ACH and Check Positive Pay customerAssist customers with setup of domestic international wiresProcess Lockbox deposits and reportingWhat You'll BringUnderstand and comply with all regulations, including the Community Reinvestment Act, Bank Secrecy Act, Fair Credit Reporting Act, etc.Knowledge of principles and processes for providing customer and personal services.Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.Effective communication skills both verbal and written.Ability to consider the relative costs and benefits of potential actions to choose the most appropriate oneEducation & ExperienceMinimum Required: High School Diploma or equivalent experienceMinimum Required: 0-2 years' experience in a financial institutionLicenses & CredentialsMinimum Required: NoneSystems & TechnologyProficient in Microsoft Word, Excel, PowerPoint, OutlookAbout StifelStifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.Stifel's bank and trust companies are equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law. If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following information: Know Your Rights.Stifel is an Equal Opportunity Employer.