Team Member, MilkShake Factory (Cranberry)

Join Our TeamDo you love milkshakes, chocolate, and creating unforgettable moments? At the MilkShake Factory, our team is the heart of everything we do. Since 1914, our family's passion for chocolate has been passed down through generations — and today, we're Pittsburgh's premier destination for handspun shakes, craft sundaes, and gourmet chocolates.We're looking for energetic, customer-focused Team Members to help us keep things spinning, shaking, and smiling every day.Why You'll Love Working HereWe believe in taking care of our team just like family. Here's what you can expect:Competitive Wages + TipsFlexible Schedules (perfect for students, parents, or anyone who needs balance)Growth Opportunities into management and beyondMedical, Dental, Vision, & Life Insurance eligibility401k with Employer MatchPaid Time Off + Holiday PayPittsburgh Penguins® Partnership Perks – tickets, merch, and more!Free Milkshake Each Shift40% Employee Discount (chocolate included!)What You'll DoAs a Team Member, you'll be the reason guests leave with a smile. You'll:Serve up milkshakes, sundaes, chocolates, and joy with consistency and flairShare our story and products while providing exceptional customer serviceHelp guests discover new favorites through sampling, recommendations, and upsellingKeep our shop organized, clean, and stocked (from retail shelves to freezers)Support fun seasonal promotions and displaysEnsure food safety and cash-handling practices are always followedJump in as needed to keep the team moving smoothlyWhat We're Looking ForStrong people skills — friendly, approachable, and ready to connectAbility to thrive in a fast-paced team environmentAttention to detail with a focus on safety and qualityFlexible availability — mornings, nights, weekends, and holidaysCustomer service or cash-handling experience is a plusBring the energy — you'll need it movin' and shakin' on your feet all day!About UsAt the MilkShake Factory, you'll do more than just make milkshakes — you'll create experiences. We're passionate about community, inclusivity, and growth. Whether it's your first job or building a career in hospitality or management, you'll have the chance to learn, grow, and make sweet memories along the way.Ready to shake things up? Apply today and join the sweetest team in Pittsburgh!The Milkshake Factory provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. In addition to federal law requirements, The Milkshake Factory complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.