Branch Operations Manager

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There’s a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Position:

Branch Operations Manager

Location:

RDC/Branch

About Crawford:

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, “Whatever it Takes!” through our mindset competencies below:

Adapt: Effectively embrace new situation and people

Dare: Appropriately challenge the status quo

Learn: Learn from others, from mistakes, and self-improve

Responsibilities

• Serve as the direct liaison between sales and operations teams.
• Drive project execution to improve warehouse operational and logistical efficiency.
• Manage facility maintenance needs for the Warehouse.
• Manage branch inventory needs in collaboration with RVP, Branch Manager, Sales team and Regional Purchasing teams.
• Manage logistical needs and transfers between Warehouse and supported branches.
• Monitor daily backlog to make sure customer orders are released in a timely manner.
• Support warehouse layout, organization, and storage needs by collaborating with the warehouse supervisors.
• Review all inventory adjustments & corrections daily and report findings to RVP & Regional Operations team.
• Review all product returns to ensure the product is returned correctly to the shelf or to the manufacturer and proper credit is being issued to the customer in a timely manner.
• Research unapproved AP invoices (stock & project).
• Research disputed customer invoices and/or vendor invoices.
• Prepare and maintain all HR related documents, as needed.
• Review and properly code all overhead expenses.
• Collaborate with departments to drive optimal productivity.
• Coordinate building contracts and maintenance.
• Support branch AR needs with new account setup, project set up, customer tax certificates, etc.
• Review activities, costs, operations, budgets and forecast data to determine branch and department progress toward stated goals and objectives.
• Schedule and coordinate meetings/training sessions for warehouse team.

Qualifications

GENERAL QUALIFICATIONS REQUIRED

• Proficiency with Solar/Eclipse ERP software
• Proficiency with Microsoft Power Bi
• Proficiency with Microsoft Office software (Word, Excel, PowerPoint)
• Good writing, analytical and problem-solving skills.
• Ability to communicate effectively.
• Knowledge of principles and practices of organization, planning, records management, and general administration.
• Basic understanding of general HR policies and procedures.
• Ability to follow oral and written instructions.

SPECIFIC QUALIFICATIONS REQUIRED

• Experience working with commercial contractors.
• Strong preference for 2+ years of sales experience.
• High school diploma or equivalent.
• Minimum five years’ clerical or administrative experience in the electrical distribution industry

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call View phone number on click.appcast.io or email View email address on click.appcast.io .

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more.