Audience & Experience Marketing Manager

Christie

Job Description
Job Description
Christie Lites is seeking an Audience & Experience Marketing Manager to support the development and execution of customer engagement strategies focused on strengthening long-term client relationships and enhancing the overall client experience.
This is not a traditional demand generation or content-focused marketing role. The position is centered on relationship-driven marketing, audience engagement, and customer experience development.
Key Responsibilities
Develop a strong understanding of Christie Lites’ client base, including customer behaviors, operational challenges, and relationship dynamics
Design and execute customer engagement initiatives, including events, VIP experiences, and personalized touchpoints
Identify opportunities to improve the client experience and reduce friction across the customer journey
Partner cross-functionally with leadership, sales, and operations teams to align engagement strategies with client needs
Support relationship-focused communication and audience engagement initiatives globally
Qualifications
Experience in experiential marketing, customer engagement, hospitality, live events, or relationship-driven B2B environments
Ability to build and maintain long-term professional relationships
Experience managing customer-focused programs, events, or engagement initiatives
This Role Is Not Focused On
Demand generation or lead volume targets
High-volume outbound marketing
SEO or editorial-only content production
Paid media campaign management
What Christie Lites Offers
Opportunity to help shape a customer-focused marketing function
Direct involvement in high-value global client relationships
Collaborative and relationship-driven work environment
Autonomy, creativity, and strategic influence within the organization

Vacancy posted 8 days ago

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