Pharmacy Technician {170515}

Job Description

Job Description

Adverse Event Reporting Specialist (Pharmacy Technician) (Remote – Cary, NC Area)

Pay Rate: $25.00/hour (Contract Position)

Schedule:

• Monday–Friday
• 9:00 AM – 6:00 PM ET or 10:00 AM – 7:00 PM ET

Location:
Remote position for candidates located within a 60-mile radius of Cary, NC.

Training Requirements:

• One week of onsite onboarding in Cary, NC
• One week of onsite, one-on-one training with the team lead
• Fully remote after successful completion of training

Position Summary

We are seeking a detail-oriented Adverse Event Reporting Specialist to support patient safety and product quality reporting activities. This role is responsible for reviewing clinical documentation, creating and submitting adverse event (AE) and product complaint (PC) reports, performing quality control checks, and collaborating with clinical staff to ensure accurate and timely reporting.

The ideal candidate is highly organized, possesses strong written communication skills, and can efficiently manage multiple priorities while maintaining exceptional attention to detail.

Key Responsibilities

• Create and submit adverse event (AE) and product complaint (PC) reports using data documented within the patient management system.
• Perform quality control (QC) reviews of reports for accuracy, including:
• Spelling and grammar
• Drug and manufacturer information
• Completeness and consistency of documentation
• Communicate with clinicians regarding questions, discrepancies, or concerns related to adverse event reporting.
• Identify missing adverse events and product complaints during the daily QC process and notify clinicians as appropriate.
• Track and ensure all identified missing reports are submitted and properly documented.
• Prepare and submit weekly and monthly reconciliation reports to biopharmaceutical clients in accordance with contractual requirements.
• Assist the clinical auditor in identifying trends, patterns, and opportunities for improvement in adverse event reporting processes.
• Perform additional duties as assigned.

Required Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Moderate to advanced computer proficiency.
• Proficiency with Microsoft Excel and spreadsheet management.
• Ability to multitask effectively in a fast-paced environment.
• Strong interpersonal skills and ability to work collaboratively with others.
• Exceptional attention to detail and commitment to accuracy.
• Flexible, adaptable, and dependable.
• Ability to type rapidly and accurately, including both numerical and text-based data entry.

Preferred Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Previous experience working in a pharmacy environment.
• Oncology experience.
• Pharmacy Technician certification or other clinical healthcare background.
• Experience supporting adverse event reporting, pharmacovigilance, or healthcare quality processes.