Asset Protection, Senior Tech Specialist

Physical Security Senior SpecialistThe Physical Security Senior Specialist is responsible for supporting and coordinating all aspects of the organization's physical security program. This role helps protect employees, visitors, facilities, assets, and information by implementing security procedures, managing access control systems, and ensuring compliance with company SOPs.You Will…Monitor and manage Asset Protection Support Request LogAnalyze and triage reported security system issuesAction reporting and system change requestsEscalate complex issues to level 2 support as necessaryMonitor and respond to Lenel S2 Netbox System issues, triage and escalateMonitor and respond to system alerts in the Exacqvision video network, triage and escalateReview current training documents, updating versions as necessaryWork with IT on equipment outages and other network issuesTriage and provide remote support for urgent system issues as neededManage security vendors by scheduling service, monitoring service calls, and certifying completion of workWork with team as needed to physically install, replace and or remove cameras, S2 Nodes and other equipment as necessaryCommunicate effectively with all areas of the business in a clear and concise mannerYou Are… Hands-on and solve problems on the spotResilient and comfortable with occasional re-prioritizationNot interested in playing politics. You know that the best idea winsReady to learn on the job and realize that in every task there lies a personal growth opportunityConsistently tracking KPI's and metrics in as close to real-time as possible to move fast, spot trends, and react to them earlyClear on who your team's customer is and how you can best create value for themSomeone who prefers sustainable growth over shortcuts and frequently asks yourself if what we build today will serve us well in the long-runAble to travel approximately 25%You Have…Minimum 2 years as a Security or AP SupervisorExperience with maintaining Lenel S2 NetboxExperience working with Exacqvision or other Video Management SystemsExperience servicing multiple sites remotelyBasic understanding of IT Network Infrastructure protocolsAt least 2 years managing systems for multiple locations, i.e. card access, video system, incident/risk management systemsYou'll Get… Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunitiesGenerous PTO and flexible attendance policyComprehensive health and wellness benefits with options at $0 monthly, effective first day of employmentUp to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chainThis job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.Newark, NJ Pay Range $63,000 — $67,500 USD Illinois Pay Range $58,800 — $63,000 USD