Territory Manager

Territory Manager Med Product

We are seeking an outgoing, motivated, and self-driven Field Territory Manager to support a local pharmaceutical stewardship program. This role combines remote outreach and field-based engagement, helping recruit, onboard, and support site partners across an assigned territory. The Field Territory Manager serves as a primary point of contact for healthcare providers, pharmacies, law enforcement agencies, government organizations, and other community locations. Success in this position requires strong communication skills, relationship-building abilities, attention to detail, and the capability to work independently while managing a high volume of site calls and site support activities. This is an excellent opportunity for someone who enjoys connecting with people, building relationships, traveling within a designated territory, and making a meaningful impact through a public health-focused program.

The Field Territory Manager is responsible for supporting the growth and ongoing success of a pharmaceutical stewardship program within an assigned territory. Responsibilities include outreach, partner recruitment, onboarding, training, program implementation, site support, compliance monitoring, and relationship management. This position requires both a remote and in-person presence. Team members regularly conduct phone outreach, support partners virtually, and complete on-site visits throughout the territory. The ideal candidate is comfortable working independently, managing a schedule, and serving as a trusted representative of the program.

Compensation and benefits include a competitive salary, a one-time bonus of $2,000, mileage reimbursement at the current IRS rate, monthly technology reimbursement, and daily per diem reimbursement during approved overnight travel. Eligible employees may participate in available company benefit programs, which may include medical, dental, and vision coverage, telehealth services, 401(k) with company match, life insurance and AD&D, short-term and long-term disability, flexible spending accounts, health reimbursement accounts, employee assistance program, legal and pet insurance, tuition assistance, employee discount programs, paid time off, and company holidays.

This hybrid role combines remote work and field-based responsibilities. The typical schedule includes 2-4 days per week in-field and 1-3 days per week working remotely. Remote workdays may include a high volume of calls, manually updating work in shared files, and follow-up activities. Overnight travel may be required during certain periods and could include up to 3-4 nights per week. Daily field schedules may include 10-15 site visits, but is dependent on territory, routing, and amount of time budgeted per visit and in between sites. Routes and schedules are planned in advance by the client, flexibility is ideal. Standard work schedule is Monday-Friday, generally between 8:00 a.m. and 5:00 p.m.

Responsibilities include conducting high-volume outbound calls to current and prospective program participants, building and maintaining relationships with pharmacies, healthcare facilities, law enforcement agencies, and other community partners through remote and in-person, recruiting and onboarding new collection sites and supporting ongoing program participation, providing training, guidance, and operational support to participating locations, performing scheduled in-person site visits throughout the assigned territory during specified cadences set by the client, maintaining accurate documentation of outreach activities, site interactions, and program documentation, monitoring site compliance with established program requirements and operating procedures, following up on open items, addressing partner questions, and resolving issues in a timely manner, meeting activity, performance, and program KPI expectations, and representing the client and program professionally at all times.

Required qualifications include customer service, outreach, call center, inside sales, account management, field support, or related experience, experience conducting high-volume phone outreach and follow-up activities, strong relationship-building and interpersonal communication skills, ability to work independently in a remote environment with minimal supervision, strong organizational skills and attention to detail, ability to manage multiple priorities and deadlines simultaneously, proficiency with Microsoft Office applications, valid driver's license and reliable transportation, ability and willingness to travel throughout the assigned territory, including occasional overnight travel, ability to pass a background check, ability to successfully complete a drug screening, and hepatitis B vaccination requirement. Preferred qualifications include experience with Salesforce, CRM platforms, or outreach tracking systems, territory management or field-based customer engagement experience, healthcare, pharmacy, environmental services, public health, or regulated industry experience, experience supporting implementation, training, or compliance-related programs, outreach, business development, ambassador, community engagement, or client-facing experience.

Successful team members are professional and customer-focused, comfortable making outbound calls throughout the day, persistent and resilient when working through outreach goals, organized and detail-oriented, adaptable and resourceful, strong communicators both verbally and in writing, comfortable building relationships with a wide variety of stakeholders, accountable for achieving goals and performance expectations, independent workers who can effectively manage their own schedules and territories.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact View email address on click.appcast.io. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.