Principal Property Claims Adjuster

Principal Property Claims Adjuster PEMCO is a mutual insurance company that offers auto, home, renters, and boat coverage. Responsibilities Interact with policyholders, agents, claimants, witnesses, attorneys, contractors, public adjusters, and other vendors/partners to facilitate accurate, prompt claims resolution. Effectively manage fluctuating workload with minimal supervision while maintaining focus on claims quality and customer experience. Conduct physical inspections at the scene of loss to determine scope of damage and control estimates provided by vendors. Collaborate with internal departments in recognizing and referring claims involving SIU, subrogation, auto physical damage, and total loss. Build rapport with policyholders, customers, agents, carriers, attorneys, and vendors to facilitate prompt and accurate claim resolution. Apply case and statutory law in the proactive adjustment of complex property claims located in Washington and Oregon. Accurately interpret coverage using advanced-level contract, regulatory, and compliance knowledge, following company file handling procedures. Issue timely claims payments with a high level of claims payment authority; present files outside of authority level for review and approval. Direct and coordinate vendors and experts to achieve restoration project timeline goals while keeping insured apprised, ensuring remarkable customer experience. Occasional CAT duty as needed. Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics, and business conduct. Authentically support the PEMCO Brand and assist in recruiting top talent to achieve the Mission to Worry Less and Live More. Other duties as assigned. Qualifications B.A. or B.S. degree or equivalent work experience (business or related field). 10 years of experience in adjusting moderate to complex property and/or casualty claims; claims experience with contracting or water mitigation will be considered. Insurance industry designations or certifications preferred. Advanced proficiency with residential construction and estimating software, such as Xactimate. Valid driver's license and a good driving record. MS Office: Skilled proficiency in Excel, Word, Outlook. Knowledge and understanding of relevant laws, rules, and regulations. Compensation Greater Seattle area target pay range: $105,762–$129,264 (full range: $88,135–$146,891). Outside greater Seattle area target pay range: $93,337–$114,079 (full range: $77,781–$129,634). Benefits Medical, dental, and vision coverage for employees and eligible family members. Employer‑paid basic life and accidental death & dismemberment insurance, and long‑term and short‑term disability coverage. 401(k) plan with generous employer match. Paid leave programs: vacation, personal days, holidays, sick leave, bereavement, jury duty, and volunteer time. Flexible Spending Accounts, Education Assistance Program, Scholarship program for employee children, Employee Assistance Program, Well‑being program, discretionary taxable gifts and gift cards, perks such as software, hardware, cell phone plans, and rental car discounts. Discretionary bonuses, tiered sales commissions and/or incentives, referral bonuses, shift differential pay. Equal Employment Opportunity PEMCO is an equal‑opportunity workplace and is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. Applicants Have Rights Under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) #J-18808-Ljbffr PEMCO