Service Express Attendant
HHM Hotels
Job Description
Job Description
Overview
Opportunity: Service Express Valet Attendant
We are seeking a detail-oriented and highly organized Service Express Valet Attendant to join our team. As a Service Express Valet Attendant, you will be handling payment transactions as well as assisting customers.
Potential Career Path
Guest Service Agent – Front Desk Supervisor
Essential Job Functions
- Process customer payments accurately and effectively.
- Accommodate guest requests in an accurate and efficient manner.
- Coordinate group luggage requirements.
- Monitor and maintain cleanliness and working condition of departmental equipment/supplies.
- Ensure that pertinent information is documented in the log book daily.
- Load and unload luggage carts.
- Tag and store luggage.
- Provide an overview of guest room, hotel services and amenities.
- Make deliveries to guest rooms.
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High School diploma preferred.
- Previous experience working in a related function in a hotel required.
- Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Vacancy posted 28 days ago
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