Director OF Services

Description Amazon Web Services (AWS) is looking for experienced and motivated customer facing leaders to coach, grow, and partner with technically skilled, customer-facing Solutions Architects. You will help develop the industry’s best cloud-based solutions architects by enabling and coaching them on best practices, solution selling, presentation and speaking skills, as well as how to create and present architectures of widely varying size and complexity. In collaboration with sales, you will drive revenue growth across a broad set of customers. If you think you have what it takes to lead the best in the industry, AWS is hiring leader for our Solutions Architects. In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. You must enjoy learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. Furthermore, thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers, and helping to change how technology is viewed are important aspects of the role. You will help team members ramp-up on AWS as well as develop speaking, writing, presentation, and executive interaction skills. You will also need to be adept at interacting, communicating and partnering with other departments within AWS such as our services teams, marketing, and professional services, as well as representing your team to executive management. This is a leader of leaders' role. Here Are Some Other Qualities We Are Looking For Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy developing technical talent to achieve great things. You will have a passion for educating, training, and enabling cloud computing experts for a diverse and challenging set of Enterprise customers. Have a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers or similar role and leading large architecture teams. Key job responsibilities As a key member of the business development and sales management teams, ensure success in building and migrating applications, software and services onto the AWS platform Hire, on-board, train, and develop new Solutions Architects from internal and external sources Educate enterprise customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud Coach Solutions Architects in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer skills to customers who are considering or using AWS Capture and share best-practice knowledge amongst the AWS solutions architect community Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices Build deep relationships with decision makers within customer accounts to enable them to be “Cloud advocates” Act as a conduit and liaison between customers, service engineering teams and support Basic Qualifications 15+ years design/implementation/consulting experience of distributed applications 10+ years management of technical, customer facing resources Working knowledge of software development tools and methodologies Modern cloud platform skills Computer Science /relevant degree and/or experience highly desired Preferred Qualifications Experience working within software development or Internet-related industries History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises Experience migrating or transforming legacy customer solutions to the cloud Familiarity with common enterprise services Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers. Strong written communication skills High level of comfort communicating effectively across internal and external organizations AWS Solution Architecture certification or relevant cloud expertise Demonstrated ability to adapt to new technologies and learn quickly Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, CA, San Francisco - 277,400.00 - 350,000.00 USD annually USA, NY, New York - 265,400.00 - 350,000.00 USD annually USA, WA, Seattle - 241,200.00 - 326,400.00 USD annually Company Amazon Web Services, Inc. Job ID: A10425973 #J-18808-Ljbffr