Agente de Seguro- Industria de Planes Medicos
$13 per hourTemporary Professional Integrated Services
Agente De Seguro
Nuestro cliente se encuentra en bsqueda de un(a) Agente de Seguro para formar parte de su equipo. La persona seleccionada ser responsable de brindar asistencia y orientacin a clientes, atender consultas relacionadas con los servicios ofrecidos y proporcionar una experiencia de servicio excepcional. Buscamos candidatos con experiencia en servicio al cliente, ventas y call center, que cuenten con excelentes destrezas de comunicacin y un enfoque orientado al cliente.
Responsabilidades:
- Atender llamadas entrantes de clientes de manera profesional y eficiente.
- Brindar informacin y orientacin sobre productos, servicios y procesos relacionados con planes mdicos.
- Identificar las necesidades del cliente y ofrecer soluciones de acuerdo con las polticas establecidas.
- Dar seguimiento a solicitudes y casos para garantizar una resolucin oportuna.
- Registrar y actualizar la informacin de los clientes en los sistemas correspondientes.
- Mantener la confidencialidad de la informacin y cumplir con los procedimientos establecidos.
- Cumplir con las mtricas de calidad, productividad y servicio al cliente.
- Ofrecer una experiencia positiva y de excelencia en cada interaccin.
Requisitos:
- Diploma de Escuela Superior o equivalente.
- Experiencia previa en ventas y en un ambiente de call center (requisito indispensable).
- Experiencia en servicio al cliente.
- Excelentes destrezas de comunicacin verbal.
- Habilidad para identificar las necesidades del cliente y ofrecer un servicio de calidad.
- Manejo bsico de computadoras y sistemas de informacin.
- Capacidad para trabajar en un ambiente dinmico y con alto volumen de llamadas.
- Orientacin al cliente, atencin al detalle y trabajo en equipo.
Compensacin:
- Salario: $13.00 por hora. + Comisiones
- Horario: Lunes a domingo, turnos rotativos entre 8:00 a.m. y 8:00 p.m.
TPIS es un empleador que ofrece igualdad de oportunidades (Empleador EEO / Accin Afirmativa para mujeres / Discapacitados / Veteranos). Cumplimos con todas las leyes federales, locales y estatales con respecto a la no discriminacin.
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