Intake Coordinator

Intake Coordinator

Department: Admin

Employment Type: Full Time

Location: St. Joseph, MI

Reporting To: Kara Gargano

Description

Schedule : Exempt (salary), min 40 hours per week | Monday - Friday | 8am - 4:30pm
Department: PACE of Southwest Michigan | St. Joseph, MI

This position requires a BSW, MSW, RN, PT or OT license.

What You'll Do:

Help connect older adults to the care they deserve. Join the PACE of Southwest Michigan team as you support the intake process for prospective participants, coordinating initial screenings and assessments under the guidance of the Enrollment and Marketing Supervisor. Your work will play a vital role in creating a positive first impression and helping individuals access comprehensive, life-enhancing care.

Key Responsibilities

• Support the enrollment team in achieving program growth.
• Responsible for all aspects of the intake process, including but not limited to; responding to inquiry calls, providing information and referrals, phone screening and in-home assessments.
• Meets with prospective enrollees in their home.
• Completes the Level of Care/ln Home Care Assessment on potential participants.
• Effectively communicates with the team to coordinate referral related activities prior to enrollment.
• Transmitting information to the State of Michigan.
• Participates in the Interdisciplinary Team meetings.
• Responsible for participant information input into various databases.
• Coordinates timely follow-up with referral sources, families and participants through phone contact, letters and all other appropriate modes of communication.
• Responsible for maintaining relationships with key referral sources.
• Responsible for maintaining effective working relationships with agencies as related to the intake process.
• Assists in community outreach activities.
• Responsible for completion of in-home initial assessment.
• Develops input to team on care plan development based on intake and Hierarchical Condition Category assessment.
• Utilize assessment skills to determine eligibility of the participant for the PACE program.

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge and Expertise

• Completed bachelors' degree in a relevant healthcare field (such as nursing, occupational or physical therapy, social worker or other relevant clinical fields).
• Active and unencumbered license/certification to practice in the State of Michigan as appropriate.
• Two (2) years' experience in either home or community health.
• Valid Michigan driver's license and reliable transportation.

Benefits

• Generous 6 weeks of Flexible time off per year -plus paid holidays on top of that.
• Competitive Benefits for Full-Time Team Members - Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan - Secure your future with employer contributions.
• Daily Pay -Instantly transfer your daily earnings.
• Team Member Referral Bonus Program - Earn $500 when you bring great people to our team!
• Career Growth & Development - Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
• Wellness Program & Reimbursemen t - Prioritize your health and well-being, reimbursed 120 a year!
• Mileage Reimbursement - Offered for work-related travel.

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