IT Systems Administrator

IT Systems Administrator

Conshohocken, PA

Overview

Position Type Full Time Category Admin - Clerical

Description

The Role in Brief We are seeking a motivated and detail-oriented IT Systems Administrator to support the day-to-day operation and maintenance of the organization's technology environment. Working closely with the IT Manager, this individual will assist with managing business applications, user support, network-connected systems, and general IT operations across the firm. The ideal candidate is proactive, customer-service focused, and eager to grow their technical skillset while helping ensure reliable and efficient technology services for staff and regional offices.

Specific Responsibilities

• Assist the IT Manager with the maintenance and support of network infrastructure and related IT systems.
• Provide support for the Office 365 suite, VMware environment, SD-WAN network, Cisco switches, firewalls, and other key enterprise technologies.
• Help support the day-to-day operation of business-critical infrastructure, software, and applications.
• Assist with routine system updates, patching, and maintenance activities.
• Assist in end-user troubleshooting and resolving technical issues, providing hands-on support for both hardware and software problems.
• Support ongoing IT initiatives and projects as directed by the IT Manager.
• Follow established IT security and data protection procedures.
• Document procedures, configurations, and system architecture to ensure consistency and reliability.
• Conduct routine IT performance assessments and offer recommendations for system and infrastructure enhancements.
• Travel to regional offices as needed to support IT projects.

Qualifications

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1-3 years of experience in IT support or systems administration preferred.
• CompTIA A+, Security+, Network+ or other industry standard certifications.
• Experience supporting Windows workstations and common Microsoft business applications preferred. Experience with Autodesk or AEC software is a plus.
• Exposure to networking concepts, Microsoft 365 administration, endpoint support, and AI platforms.
• Proven ability to troubleshoot, diagnose, and resolve technical issues efficiently.
• Experience providing end-user support and delivering timely, high-quality assistance.
• Excellent organizational and problem-solving skills, with a keen eye for detail.
• Strong communication skills and the ability to work collaboratively with cross-functional teams.
• Ability to prioritize tasks, manage time effectively, and work independently when needed.