Account Director, Life Sciences

About the teamOpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.In pursuit of this mission, our Go To Market (GTM) team helps customers understand, adopt, and deploy OpenAI's technology across their most important workflows. The team is made up of Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to bring AI to as many people and organizations as possible.About the roleAs an Account Director focused on Life Sciences, you will own executive-level relationships with organizations across biopharma, medical technology, and life science services. This includes pharmaceutical and biotechnology companies, medical device and diagnostics companies, contract research organizations, contract development and manufacturing organizations, research tools companies, and laboratory or scientific services providers.This is a role for someone who understands how life sciences companies create, validate, manufacture, commercialize, and support scientific and medical products. You will help these customers evaluate and deploy OpenAI's technology to accelerate R&D, improve clinical and regulatory workflows, scale scientific and medical content operations, modernize commercial and field teams, and improve knowledge work across highly regulated environments.The role blends scientific literacy, enterprise sales discipline, technical curiosity, and relationship-driven account leadership. You will partner closely with solutions, research, product, legal, security, and compliance teams to design secure, responsible, and high-impact AI deployments for life sciences customers.This role can be remote but New York or San Francisco office locations are preferred. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.In this role, you will:Manage a focused portfolio of strategic life sciences accounts across biopharma, medtech, diagnostics, CROs, CDMOs, and life science servicesDevelop long-term account plans that map OpenAI capabilities to customer priorities across R&D, clinical development, regulatory, manufacturing, medical affairs, commercial, and enterprise ITLead complex, multi-stakeholder sales cycles with executives, technical leaders, scientific stakeholders, procurement, legal, privacy, security, and compliance teamsIdentify and shape high-value AI use cases such as drug discovery support, clinical trial operations, regulatory submissions, medical writing, pharmacovigilance, field enablement, customer operations, and enterprise knowledge workflowsPartner with solutions and research engineering to design pilots and deployments that demonstrate measurable business, scientific, and operational impactCollaborate with privacy, security, legal, and compliance partners to support responsible AI deployment in regulated life sciences environments, including GxP and global data governance considerationsOwn revenue, consumption, pipeline, forecast accuracy, and expansion strategy for your accountsMonitor life sciences industry trends, regulatory shifts, competitive dynamics, and customer buying patterns to inform account strategy and the broader OpenAI go-to-market motionRepresent OpenAI in life sciences industry forums and customer executive conversations, including settings such as JPM, BIO, HLTH, and targeted biopharma or medtech leadership eventsPartner cross-functionally with marketing, partnerships, communications, and product teams to build a repeatable life sciences go-to-market motionWe're seeking someone with experience including:14+ years selling complex enterprise software, cloud, AI, data, or platform solutions to life sciences customersA track record of building and growing strategic accounts across biopharma, medtech, diagnostics, CROs, CDMOs, life science services, or adjacent scientific industriesProven success achieving and exceeding multi-million-dollar annual revenue targets in complex, regulated enterprise environmentsExperience managing C-suite and senior stakeholder relationships across R&D, clinical, regulatory, manufacturing, medical affairs, commercial, enterprise IT, security, and data organizationsStrong understanding of life sciences workflows such as drug discovery, translational research, clinical development, regulatory submissions, quality, manufacturing, medical affairs, market access, and commercial operationsFamiliarity with data privacy, security, compliance, validation, GxP, and responsible AI considerations relevant to life sciences companiesDemonstrated ability to create account strategy, navigate large buying committees, build executive consensus, and close complex platform or transformation dealsAbility to translate technical AI capabilities into concrete business, scientific, and operational outcomes for life sciences customersYou might thrive in this role if you:Are energized by helping life sciences companies use AI to advance scientific discovery, product development, and commercial impactCan translate complex scientific, technical, regulatory, and business needs into clear AI adoption strategiesAre comfortable selling to both technical and non-technical executives across R&D, commercial, IT, data, security, legal, and compliance functionsBring curiosity about biology, medicine, devices, diagnostics, research services, and the changing operating model of life sciences companiesAre a builder who enjoys creating repeatable sales motions, customer narratives, and proof points in an emerging marketAre a strategic account leader who can move from executive vision to practical pilot design, adoption planning, expansion strategy, and measurable customer impactAre comfortable operating with ambiguity and creating clarity across complex, cross-functional engagementsAbout OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.Compensation Range: $189K - $240KLocationSan Francisco; New York CityEmployment TypeFull timeLocation TypeHybridDepartmentGo To MarketCompensationEastimated Base Salary $189K – $240K • Offers Equity • Offers CommissionThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings AccountsPre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)401(k) retirement plan with employer matchPaid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)Mental health and wellness supportEmployer-paid basic life and disability coverageAnnual learning and development stipend to fuel your professional growthDaily meals in our offices, and meal delivery credits as eligibleRelocation support for eligible employeesAdditional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.More details about our benefits are available to candidates during the hiring process.This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.