Host/Hostess, Desire Oyster Bar

People People

We're Sonesta International Hotelsthe 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be. But here's the thingwe're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connectdelivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

First impressions matterand as a Greeter, you'll be one of the very first faces our guests see when they arrive. You'll help create a warm, welcoming, and memorable experience from the moment guests walk through the door. This role is perfect for someone who loves connecting with people, brings positive energy wherever they go, and thrives in a fast-paced hospitality environment. Whether welcoming guests to our restaurant, event space, or hotel outlet, you'll help set the tone for an exceptional guest experience through genuine hospitality and outstanding service. If you're friendly, outgoing, organized, and passionate about peoplewe'd love to meet you.

What You'll Be Doing

Welcome guests warmly and create a positive first impression upon arrival. Assist guests with seating, reservations, waitlists, directions, and general questions in a friendly and professional manner. Manage guest flow and support smooth operations during busy times in the restaurant, lounge, banquet, or event periods. Communicate wait times, seating updates, and guest needs clearly and professionally. Maintain cleanliness and organization of entrance, lobby, host stand, and guest-facing areas. Partner closely with Servers, Bartenders, Food & Beverage teams, and leadership to support exceptional guest experiences. Assist with reservations, guest inquiries, phone calls, and operational support as needed. Monitor guest satisfaction and help resolve concerns quickly and professionally. Support special events, group dining experiences, and banquet functions as required. Help create a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta's People People culture. Any other duties as assigned.

What Great Looks Like

Previous hospitality, restaurant, hotel, host/hostess, guest service, retail, or customer service experience preferred. Excellent communication, interpersonal, and customer service skills. Friendly, outgoing, and professional personality with a passion for guest interaction. Ability to multitask and remain organized in a fast-paced hospitality environment. Strong attention to detail and ability to manage guest flow efficiently. Comfortable using reservation systems, POS systems, and basic computer applications preferred. Strong teamwork skills with a collaborative and positive mindset. A passion for hospitality, guest engagement, teamwork, and creating memorable first impressions. Flexible availability including evenings, weekends, holidays, and event support as needed.

Anticipated Pay Range & Additional Job Information

How We Reward You At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here's a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.