Sales Engineer - PoC Focus

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Sales Engineer is a key member of the Hytera Sales Team, reporting to the Sales Engineering Director. This role supports all regional sales engineering activities, with a primary focus on Push-to-Talk over Cellular (PoC) solutions.

Initially, the role will emphasize post-sale technical support for PoC products, transitioning over time into a stronger pre-sales and solution-design focus.

This is a customer-facing, high-impact position supporting dealers, sales teams, and end users through solution design, technical qualification, deployment, and training.

Key Responsibilities

• Partner with customers, dealers, sales, and engineering to assess requirements and design solutions that meet or exceed expectations.
• Provide pre- and post-sales technical support, including RFI/RFP responses, solution architecture design, and deployment planning.
• Configure, test, and deploy PoC systems and devices for demos, trials, and production environments.
• Lead or support technical qualification of sales opportunities, including large direct bids.
• Troubleshoot customer issues, identify root causes, and recommend effective solutions.
• Deliver compelling technical presentations, product demonstrations, webinars, and trade show support.
• Serve as a Subject Matter Expert (SME) for assigned products, providing internal training to Sales, SEs, Technical Support, and Marketing.
• Develop dealer training programs and certification content (Hytera University).
• Create and maintain system documentation and end-user deployment materials.
• Provide structured feedback to Product Management to improve product performance and customer experience.

Required Qualifications

• Bachelors degree in Electrical Engineering, Telecommunications, IT, Computer Networking, or related field (or equivalent experience).
• 3+ years in Sales Engineering, Pre-Sales, or Solutions Engineering within telecommunications, two-way radio, PoC/PTT, or networking environments.
• Fluent in English (written and verbal).
• Proven ability to independently deliver polished presentations and live product demonstrations to both technical and non-technical audiences.
• Strong customer-facing skills with the ability to translate technical capabilities into business value.
• Willingness to travel as required.

Preferred Qualifications

• Strong knowledge of Push-to-Talk over Cellular (PoC), LTE/5G integration, dispatch systems, and device ecosystems.
• Understanding of Android OS and debugging tools.
• Solid networking knowledge (IP, VLANs, firewalls, QoS, VPNs, routing/switching, Wi-Fi/cellular convergence).
• Experience with DMR Tier II and Tier III technologies.
• Exposure to mobile app development (Android/iOS), light scripting, or database organization.
• Strong analytical and strategic problem-solving abilities.

Core Competencies

• Exceptional written and verbal communication
• Expert-level presentation and demo delivery skills
• Ability to simplify complex technical concepts
• Customer-first mindset with strong relationship-building skills
• Self-motivated and organized, capable of managing multiple opportunities simultaneously
• Structured, analytical thinker who can break down complex issues into actionable components

What We Offer

• Competitive compensation
• Comprehensive benefits (health, dental, vision, 401(k), etc.)
• Career growth within a dynamic, expanding technology sector
• Ongoing training in PoC, networking, and integrated communications solutions

If you are a technically strong, customer-focused professional who thrives on delivering impactful solutions and leading successful PoC deployments, we encourage you to apply.

Submit your resume along with a brief note highlighting your experience with PoC, radio communications, or related technologies.

Salary range: $80,000$110,000 depending on experience and geographic location.

This is a remote position.