Christian Dior Assistant Boutique Manager - Dior Neiman Marcus

$120k - $125k

Christian Dior Couture

Position
JOB TITLE: Assistant Boutique Manager
REPORTS TO: Boutique Manager
JOB PURPOSE:
Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations:
Maximize every sale, minimize stock losses, and bring new clients to the business
Open and close the boutique
Coach, staff, schedule, merchandize, and complete inventory
Ensure policies and procedures are followed in order to achieve maximum results
Job responsibilities
TASKS & RESPONSIBILITIES
Commercial Performance and Team Management:
Maximize sales and measure sales performance and conversion rates on a daily basis.
Provide and inspire outstanding service to our customers
Assist in assigning and monitoring sales goals of Sales Associates
Responsible for clientele development
Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines
Train, coach, develop, and manage sales associates in selling skills
Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates
Facilitate proper communication between management and associates
Clientele Service and Management:
Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions
Train the team on optimizing Capture Rate and After Sale do develop personal customer database
Product and Stock Management:
Gather merchandise for transfers, damages, and returns-to-vendor (RTV's)
Oversee and participate in department inventories
Monitor proper pricing of merchandise
Minimize stock losses
Process Management:
Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures
Help solve problems that affect the department's service, efficiency, and productivity
Lock and secure the store, and oversee compliance with all security procedures
Any other tasks as assigned from time to time
Profile
SKILLS & COMPETENCIES
Ability to:
Develop and train associates, build relationships, utilize skills of associates most appropriately
Provide outstanding customer service
Effectively manage sales staff toward achievement of sales and clienteling objectives
Manage boutique operations effectively including attendance, merchandising, and housekeeping standards
Merchandize effectively
Maintain a fair, consistent set of standards as they apply to work force
Adjust priorities and manage time wisely in a fast-paced environment
Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates
Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment
Additional information
REQUIREMENTS
5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product setting
Sense of initiative and commercial creativity with fashion sensitivity
Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand
Demonstration of own initiative
Ability to work varied hours/days, including nights, weekends, and holidays, as needed
Availability to work the hours necessary to open and/or close the store
Ability to maintain presence on selling floor for long periods as needed
Strong interpersonal, communication, organization and follow-through skills
Additional information for internal candidate
The selected candidate will be offered a salary within the range of $120k - $125k annually, plus bonus eligibility. The salary offered will be dependent upon the candidate's relevant skills and experience. Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contribution matching plan, employee referral program, and more.
ADDITIONAL INFORMATION
Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d'art". Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.
Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
Recruitment steps
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Vacancy posted 10 days ago

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