Food Safety Quality Control Manager

Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers each day. True to our name, we offer over 50 varieties of donuts. Job Requirements Administer all product testing programs related to incoming materials, work in process, and finished products. Handle consumer complaints. Administer the SQF program and ensure compliance with all SQF Level 3 certification requirements. Train employees in PCQI, HACCP, GMP, and other quality assurance programs. Provide training on quality control processes, standards, and best practices. Report programming, processing, and equipment problems to corresponding departments and the Operations Manager. Ensure production, quality, and quantity standards are met. Implement company safety policies and train employees. Manage customer and third‑party audits. Maintain all product specifications and develop new specifications as needed. Lead the organization to uniformly adopt company quality programs. Manage Kosher and Organic certification programs. Qualifications and Skills Minimum of two years in Food Safety Quality Control. Background in SQF and HACCP. Ability to train employees in up‑to‑date quality control protocols. Strong organizational skills. Adherence to health and safety regulations. Ability to meet strict deadlines. Certifications in FDA FSMA standards, GMP, SOP, OSHA, and other applicable regulations. Benefits Full‑time work. Flexible scheduling. Health care (medical, dental, vision, life). Paid time off. Life and disability insurance. Tenure bonus. Bonus pay and signing bonus. Employment Information Job Types: Full‑time, Part‑time | Salary: $50,000‑$55,000 | Location: Motown CPL, 31847 Glendale, Livonia, MI 48150 Schedule 8‑hour shift, Monday to Friday. Shift Availability Day Shift – 9 am to 5 pm EST. Afternoon Shift – Dependent (rare). Evening Shift – Dependent (rare). Work Location One location – No remote work. COVID‑19 Considerations All employees must follow our COVID‑19 precaution policies. Masks are worn on the production floor. #J-18808-Ljbffr Workstream