Pharmacovigilance Coordinator, Case Processing

The Pharmacovigilance (PV) Coordinator, Case Processing, monitors and triages the communications received via the PV inbox. The Coordinator performs data entry of (Clinical & Post‑Marketing) cases received via email or fax. The Coordinator generates and distributes deliverables from the safety database as assigned in accordance with the safety management plan and maintains distinctive quality and commitment as the operating philosophy in carrying out all processes. The Coordinator continually seeks out ways to enhance customer service experience both internally and externally. Responsibilities Manage assigned mailboxes, including inbox triage of client communication, inbound reports, and internal case processing communications. Perform Duplicate searches and complete initial book-in as required. Screen and redact the source documents for PHI as per company procedures. Facilitate literature related activities as needed. Initial triage of regulatory authority database searches. Send draft reports to clients for review as needed. Enter basic data into safety database as required such as identifiable patient, report, suspect drug, and adverse event. As applicable perform full data entry into safety databased with proper experience and training. Other duties as assigned. We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. #J-18808-Ljbffr ProPharma