Customer Service Specialist

Image Verifier, Neurodiverse Solutions

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a motivated Image Verifier ready to take us to the next level! If you have data entry skills (20 wpm) and basic PC skills and are looking for your next career move, apply now.

We are looking for an Image Verifier to process and verify image data with precision and efficiency. This position will be full-time and onsite. With employees expected to work onsite 5 days per week in Middletown, PA.

This opportunity exists within CAI's Neurodiverse Solutions business unit, all candidates in consideration of positions within CAI's Neurodiverse Solutions must be able to self-disclose that they identify as neurodivergent.

Only work authorizations that will not require sponsorship now or in the future will be considered.

What You'll Do

• Process images through VPS to verify previous edits, modify/edit to update, and reject at a 99.9% accuracy rate
• Process an average of at least 350 images per hour, meeting or exceeding defined productivity standards
• Identify, document, and notify management of repetitive abnormalities discovered while processing images
• Perform all job functions in a manner that achieves compliance with established performance measures

What You'll Need

• Candidates must possess a High School diploma or GED
• At least 6 months of prior work experience in a data entry or similar role in which performance was measured by accuracy
• Basic PC skills, including data entry skills of at least 20 words per minute
• Strong written, oral, and interpersonal communication skills
• Consistent ability to self-manage and effectively complete assigned tasks
• Consistent reliability and punctuality
• Must have Pennsylvania residency for the duration of working in this role, and be willing to work within the client's facility near Middletown, PA

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

$14 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.