Aftersales Commercial Manager, Inside Sales

Not everyone can claim to feed the world, but it is part of our everyday. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today! The Inside Aftersales Commercial Manager is AGCO’s dealer-facing representative responsible for AGCO’s Parts & Services business, which includes business support and growing the dealer’s aftersales business. The Inside Aftersales Commercial Manager will work with AGCO dealers and internal functions to develop and sustain a profitable distribution network with industry leading Aftersales support and customer satisfaction. Your Impact Coordinate the execution of structured Aftersales Business Plans for dealers to achieve the highest levels of performance. Drive revenue for AGCO parts and services through dealer support in retail marketing, promotion, programs, and consulting. Guide to dealer achievement to maximize Parts and Service Index performance. Direct dealer parts operational complaints, such as availability and shipment errors to the correct stakeholder(s) as needed. Provide training to dealers for AGCO parts and services systems, in addition to encouraging dealer attendance in AGCO training programs. Improve dealer service operational efficiency and profitability by analyzing service metrics, such as MPP PSP completion, AGCO Connect activations, PM360 penetration, NPS performance etc., and executing improvement action plan. Adjudicate Parts goodwill requests from dealers and customers up to DOA limit. Support new product introduction, including a Recommended Dealer Stocking List for parts, special tooling, training and overall Dealer Readiness compliance. Your Experience and Qualifications Bachelor’s degree in a technical or business‑related field, with preference for agricultural disciplines such as ag technology, marketing, or business. Basic knowledge of agricultural or industrial equipment and strong proficiency with Microsoft Office, especially Excel. Skilled in using data visualization tools, including Tableau. Strong communication skills with the ability to effectively engage diverse audiences—from farmers to dealership senior management. 3–5 years of experience in aftermarket parts or product support, with OEM or dealership experience preferred. Your Benefits Health care and wellness plans Dental and vision plans Flexible and virtual work options (where available) 401(k) Savings Plan with company match Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price Paid holidays and paid time off Health savings and flexible spending accounts Reimbursement for continuing education Life insurance and other supplemental insurance plan You will work with our wonderful AGCO colleagues in Batavia, USA (onsite) if you are located near the AGCO facility. Otherwise, you can work remotely. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives. Join us as we bring agriculture into the future and apply now! #J-18808-Ljbffr AGCO Corporation