Security Supervisor

Security Supervisor

Patrols assigned areas and performs all security-related tasks, ensuring life safety standards are maintained. Investigates suspicious activity or persons and reports hazards, unusual or suspicious circumstances. Acknowledges and responds appropriately to emergency, non-emergency, and alarm calls. Administers initial first aid as appropriate and to the level of training attained. Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills. Intercedes in disputes between individuals using verbal de-escalation techniques and skills to diffuse potentially violent situations. Unlocks buildings and doors after checking identification and compliance with hospital policies. Monitors vehicle and pedestrian traffic on hospital properties, interviewing and investigating individuals involved in suspicious or illegal activities. Investigates and documents safety hazards, incidents, and criminal activities through both written and electronic formats, reporting incidents to the appropriate entities. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions.
• Ability to speak, read and write in the English language.
• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials.
• Ability to actively listen and communicate effectively through clear speech and hearing.
• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others.
• Computer literacy with ability to use basic hospital/security applications, information management systems, and knowledge of Microsoft Office including Windows, Word, and Excel.
• Good critical thinking skills, and ability to set and quickly reset priorities.
• Ability to work and train in an environment with occurring periods of crisis and stress.
• Ability to recognize faces.
• Ability to maintain confidentiality in all matters pertaining to patients, visitors, and/or employees.
• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related issues.
• Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on implementation of change.
• Exceptional customer service skills and the ability to diplomatically handle stressful situations.
• Ability to communicate and present effectively in both written and oral forms internally and externally.
• Ability to motivate co-workers to function effectively as a team in a challenging environment.
• Ability to assess risk and follow a proactive approach.
• Working knowledge of CCTV, Access Control, and other security systems Preferred (Continuum, Milestone, CCure, etc.).

Education:

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study: N/A

Work Experience:

• 1+ supervisory [Required]
• 3+ general security [Required]

Additional Information: N/A

Licenses and Certifications:

• Driver's License (DL) [Required]
• Basic Life Support CPR Cert (BLS) [Preferred]
• IAHSS Supervisor (CHSS) [Preferred]
• FEMA Emergency Management (EMERGENCY MG) [Preferred]

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements

Pay Range: $22.41 $41.68

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.