HVAC Service Coordinator - Customer Services
$25 - $28 per hourOpportunity Interactive
Job Description
Job Description
HVAC Service Coordinator - Customer Service | $25.00 - $28.00 per hour
A local residential HVAC company is seeking a Service Coordinator to join the team.
This role serves as the first point of contact for customers and is essential in delivering day-to-day administrative and customer support to our customers, technicians and internal employees.
Work Schedule: Monday through Friday | 7:30 AM to 4:30 PM
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- SEPP for retirement
- Paid vacation
- Paid holidays, flex days, and more!
What You'll Be Doing:
- Answer incoming customer phone calls and respond to service inquiries
- Schedule and organize service appointments as requests are received
- Generate and manage dispatch tickets for all service-related calls
- Coordinate technician dispatching and daily routing
- Oversee and maintain the service schedule and dispatch board
- Monitor and project workload needs 2-3 days in advance
- Reach out to customers when ordered parts arrive to arrange service appointments
- Follow up with customers regarding pending estimates and recommended repairs using the pending work log
- Manage maintenance agreement records, scheduling, renewals, and customer database information
- Process special-order parts requests as needed
- Update customer accounts with installation details, warranty information, equipment data, and new customer records
- Maintain accurate customer service history and documentation within the database
What We're Looking For:
- Minimum of 2 years of experience in customer support, scheduling, dispatch coordination, project coordination, or a related role; equivalent education and experience will also be considered
- Strong customer service and communication abilities
- Proficient with Microsoft Office programs, including Word, Excel, and Outlook
- Ability to build and maintain positive working relationships with both customers and field technicians
- Experience using CRM systems and maintaining accurate customer records
- Excellent organizational, multitasking, and detail-oriented skills
- Previous dispatching experience within HVAC, plumbing, electrical, construction, or a related service industry is preferred but not mandatory
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the HVAC Service Coordinator - Customer Services in Alsip, IL vacancy
$25 - $28 per hour
HVAC Service Coordinator - Customer Service | $25.00 - $28.00 per hour A local residential HVAC company is seeking a Service Coordinator to join the team. This role serves as the first point of contact for customers and is essential in delivering day-to-day administrative...SuggestedHourly payWork at officeLocal areaMonday to FridayFlexible hours$18.85 - $28.3 per hour
...Advocate Christ Medical Center - Guest Services Status: Full time Benefits... ...: To emulate the concept of "customer service" while performing all related job... ...potential security situation. 6)Coordinates ACH guest information needs with external...SuggestedDaily paidFull timeTemporary workPart timeWork at officeImmediate startFlexible hoursShift workWeekend workAdvocate Aurora Health
Oak Lawn, IL1 day ago- Tech9, headquartered in Burr Ridge, IL, seeks a Customer Service Representative to support field technicians and deliver quality service to clients. You will coordinate service calls, maintain client communications, and ensure data accuracy in E-Automate. Ideal candidates...Suggested
$23 - $27 per hour
...more. Base pay range $23.00/hr - $27.00/hr Job Title: Member Services Coordinator Location: Chicago, IL Pay Rate: $23 / hr - $27 / hr... ...smooth department operations. The position requires strong customer service skills, attention to detail, and the ability to manage...SuggestedPermanent employmentContract workWork at officeLocal area$17.65 - $19.64 per hour
...what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well...SuggestedWork at officeLocal areaShift workChipotle
Oak Lawn, IL2 days ago$51k - $72k
...events as needed) We are seeking a highly organized and service-driven Guest Services Coordinator to join our Hospitality and Guest Services team. In... ...options, event types, and pricing. Ensure quality customer service and coordinate with all Firm departments,...Work at officeWorldwideMonday to FridayFlexible hoursKirkland & Ellis
Chicago, IL3 days ago- ...Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors and staff. The... ...responsible for greeting and responding to the needs of these customers by providing information, service and support in a timely manner...Second job
Solve IT Strategies, Inc.
Chicago, IL3 days ago - Tech9 is seeking a Customer Service Representative to support day-to-day activities of field service technicians and provide quality service... ...include invoicing, parts and supplies replenishment, and coordinating light shipping. The role requires strong communication, organization...
$22 - $35 per hour
...Front End Service Team Supervisor WM Supercenter #5485 2500 W 95th St Evergreen Park, IL 60805-2807 Shifts may vary $22.00 - $35.0... ...Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns...Hourly payMinimum wageFull timeTemporary workPart timeShift workWeekend workAfternoon shiftWalmart
Evergreen Park, IL4 days ago$22 - $35 per hour
...Location Walmart Supercenter #3601 4700 135TH ST, CRESTWOOD, IL, 60418, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial...Hourly payMinimum wageFull timeTemporary workPart timeShift workWalmart
Crestwood, IL2 days ago- ...0 West 95th Street | Responsibilities: Smile, greet, and thank customers; provide quick, accurate checkout and refunds.; Process returns... ...area; assist across the store as needed.; Escort customers to service areas and gather shopping carts.; Support team members and keep...Immediate start
Wal-Mart Stores , Inc.
Evergreen Park, IL2 days ago - ...Apple Chevrolet is seeking a Part-Time Service Appointment Representative to help customers schedule automotive service and maintenance appointments. You will handle phone inquiries, confirm bookings, and keep the service schedule organized while providing excellent customer...Part time
Apple Chevrolet
Tinley Park, IL2 days ago $51.27k - $60.32k
...Job Title Resident Services Coordinator, MultifamilyThe Saint Grand ( Job Description Summary The Resident Services Coordinator should endeavor to provide excellent customer service to clients, residents, prospective residents, guests, and vendors. Resident Services...Minimum wageFull timeFor contractorsWork at officeLocal areaFlexible hoursWeekend workAfternoon shift$20 - $25 per hour
...Member Services Coordinator (Temporary-to-Hire) | Southwest Chicago suburbs *Initial schedule: in-office 5 days a week. After the training... ...the division. Responsibilities: Accounts Receivable & Customer Service Review aging reports and identify accounts 15+...Hourly payTemporary workWork at officeRemote workBCI - Brokerage Consultants Inc
Chicago, IL2 days ago- ...Remote Services Coordinator Chicago, Illinois, United States Or refer someone Job Openings Remote Services Coordinator About the Job Remote... ...working independently in a remote setting Previous customer service or administrative experience a plus Must reside in...Remote jobFlexible hours
$55k - $65k
...management, leasing and corporate real estate services.The Company has developed, owned or... ...1960. We are seeking a Tenant Services Coordinator to support the day-to-day operations of... ...are not limited to: Provides excellent customer service to tenants, vendors, visitors, and...Hourly payWork at officeWork from home1 day per week$60k - $100k
Webbchevyplainfield in Oak Lawn, Illinois, seeks a full-time Service Advisor. The ideal candidate will ensure exceptional customer service and coordinate technician workflow effectively, providing a seamless service experience. Responsibilities include greeting customers...Full time- ...Job Description Job Summary: The Leasing & Resident Services Coordinator is responsible for providing exceptional support and services... ...residents within a residential community. This role combines customer service, administrative duties, and leasing responsibilities...Work at officeLocal areaFlexible hours
Group Fox
Chicago, ILa month ago $45k - $55k
..., and storm damage. As a Restoration Office Coordinator, you are the hub of our operation—handling customer calls, coordinating job schedules, and supporting... ...This is a fast-paced role that combines customer service , coordination , and bookkeeping . WHY...For subcontractorWork at officeMonday to FridayPaul Davis of NW Chicago
Chicago, ILa month ago$25 per hour
...Kinema Fitness is a high end Corporate Fitness and Wellness Operator. We are looking for a Part-Time Hospitality Service Coordinator who can help us with customer service, administrative projects, daily operations, cleaning, and shift coverage in Chicago, IL. This role...Part timeWork at officeFlexible hoursShift workKinema Fitness
Chicago, IL22 days ago$9,850 per month
...05/2026 Agency: Department of Human Services Class Title: PUBLIC SERVICE ADMINISTRATOR... ...serve as the Regional Service Delivery Coordinator. This position serves as a regional... ...with the public, advocacy groups, customers and community organizations. Promotes...Full timeTemporary workPart timeApprenticeshipWork at officeFlexible hoursState of Illinois
Chicago, IL3 days ago$24 - $39.24 per hour
...projects in order to provide the best patient care, optimum customer service and improve physician satisfaction.3. Serves as point of contact... ...all necessary approvals and clearances are received for coordinated care.5. Works with administrative staff and Division leadership...Hourly payFull timePart timeTraineeshipLurie Children's Hospital
Chicago, IL1 day ago$24 - $26 per hour
BGIS is currently seeking a Hybrid Facility Service Coordinator to join the team in Chicago, IL.BGIS is a leading provider of integrated real... ...stakeholders.Strong demonstrated experience working in a Customer Service Center environment.Demonstrated understanding of customer...For contractorsLocal areaFlexible hours- ...our Parts Department. The role focuses on inventory control, pricing, and driving profitability while delivering outstanding customer service and ensuring regulatory compliance. You will supervise counter staff and drivers, forecast departmental goals, and collaborate...Full timePart time
- ...Canon USA & Affiliates in Chicago is seeking an organized food service assistant to set up conference rooms, prepare and deliver catering... ...related experience, and a professional appearance with strong customer service. Overtime may be required to meet deadlines. #J-18808-...
Canon USA & Affiliates
Chicago, IL4 days ago - ...backroom teller functions, balance the vault, and help open and close branches, while delivering accurate transactions and strong customer service. As part of Retail Operations, you will work with the Teller Supervisor or Branch Operations Manager, maintain compliance with...Flexible hours
$20.53 - $28.7 per hour
...marketing, packaging, print, and business services to the world’s most respected brands.... ...audience connections across the entire customer journey. Job Description Schedule... ...Friday, 8:00am - 5:00pm The Workflow Coordinator for Office Services delivers exceptional...Hourly payFull timeWork at officeImmediate startMonday to FridayShift workRR Donnelley
Chicago, IL10 days ago- ...Job Description Job Description Patient Services Coordinator About Us: Hearing Health Center is Chicago’s leading provider of comprehensive... ...~ Professional demeanor with excellent interpersonal and customer service skills ~ Ability to work collaboratively in a team...Full timePrivate practiceWork at office
CQ Partners
Chicago, IL22 days ago - Job Description Job ID#: 64895 Job Category: Field Services Position Type: Full Time Duration: Full time Remaining Positions:... ...support the Field Technicians to ensure the highest standard of customer service in accordance with Stefanini values and Service Level Agreements...Full timeWork at officeRemote work
- ...heating elements, used in the HVAC and Appliance industry is... ...and detail-orientated Field Service Engineer to join the team in... ...repair equipment on-site at customer locations. They serve as a key... ...standards and company policies Coordinate with internal teams (engineering...Temporary work
Smiths Group
Chicago, IL5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to HVAC Service Coordinator - Customer Services. Be the first to apply!
