Service Advisor | Commission-Based - Tonkin Gresham Honda

Service Advisor | Commission-Based - Tonkin Gresham HondaTonkin Gresham Honda - Gresham, OR 97060OverviewSalary Range $5,000.00 - $8,000.00 Commission/month Position Type Full Time Category ServiceDescriptionYou are a professional, customer-focused Service Advisor who takes pride in delivering a smooth, positive experience for every guest. You thrive in a fast-paced service environment, are highly organized, and enjoy being the key point of contact for customers from vehicle drop-off through pick-up. Clear communication, attention to detail, and strong follow-through are at the core of how you work.In this role, you'll guide customers through their service and repair needs, ensure expectations are set accurately, and help create an efficient and welcoming service experience.You'll bring these skills to Tonkin Gresham Honda, a dealership with a growing Service Department that values professionalism, teamwork, and excellent customer care.Why Join the Tonkin Family of Dealerships?At Tonkin Gresham Honda, we know that great service starts with great people. As a member of our team, you'll be part of a supportive, high-performing dealership that values integrity, communication, and teamwork.Here's what sets us apart:Stability & Growth - Join a well-established dealership with a steady flow of customers and clear paths for career advancementCompetitive Benefits - We offer affordable health insurance, a strong 401(k) match, and paid time off starting on day one — benefits designed to support you both personally and professionallyPositive Work Culture - We foster a collaborative environment where team members are respected, supported, and empowered to succeedCustomer-Focused Approach - We are committed to providing every customer with a service experience that reflects professionalism, efficiency, and careService Advisor Job ResponsibilitiesGreet customers in a prompt and professional manner upon arrivalAccurately document customer concerns and recommend necessary servicesCommunicate effectively with technicians and parts staff to coordinate repairsProvide timely updates to customers regarding the status of their vehiclesReview completed work with customers and ensure satisfaction before vehicle deliveryHelp maintain service department goals and customer satisfaction standardsService Advisor Compensation & BenefitsPay range: $5000.00 to $8000.00, depending on experienceIn addition to competitive pay, our benefits are designed to support you and your family…Employer-subsidized Medical and Dental insurance, with comprehensive coverage optionsCompany-Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family401(k) with Company MatchGenerous Paid Time Off that begins accruing from Day 1Exclusive employee pricing for you and your family on parts, service, and vehiclesQualificationsService Advisor QualificationsPrevious experience as a Service Advisor or in a customer-facing automotive role preferredStrong communication and organizational skillsAbility to manage multiple tasks in a high-volume environmentProfessional appearance and demeanorCorporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and a pre-employment drug screen.