Sales Support Representative
Zingerle Group
divh2Sales Support Representative/h2pZingerle Groups Sales Support Representative is an important entry-level role that supports the sales cycle and helps deliver an exceptional customer experience. The position focuses on assisting business development, learning the sales process, and providing sales administrative support to ensure accurate quoting, order processing, and smooth cross-department collaboration./ph3Responsibilities/h3ulliCoordinate sales team schedules, meetings, and event preparations./liliRespond to customer inquiries and follow up on sales requests to ensure prompt service./liliPrepare and revise sales quotes and presentations quickly and accurately./liliHandle price, inventory, and general client communications, escalating issues when needed./liliMaintain accurate and up-to-date CRM data for leads, accounts, quotes, and more./liliReview pre-orders for accurate billing, shipping, and product details before completion./liliSupport payment collection and guide customers through prepayments and credit applications./liliCollaborate with other departments to ensure seamless sales and customer service processes./liliConduct post-sale follow-ups for new and existing clients, collecting feedback and referrals./liliAssist in generating performance data, sales reports, tracking KPIs, and market research./li/ulh3Experience and Skills Desired/h3ulliBachelors degree or two years of experience in a customer service or sales support role or an equivalent level of combined education and experience/liliOrganized and detail-oriented to manage multiple agendas and deadlines/liliProactive and solutions-oriented to maximize efficiency, productivity, and sales results/liliAbility to learn and become an expert on company systems, products, and procedures/liliProficient with MS Office programs: Outlook, Word, and Excel/liliProfessional verbal and written communication skills/liliExcited to learn and embrace new challenges in a growing company!/li/ulh3Compensation and Benefits Offered/h3ulliCompetitive base salary based on experience/liliQuarterly team performance bonuses/liliGenerous healthcare reimbursement allowance/lili401(k) retirement savings plan with company match/liliSubstantial company provided life insurance benefits/lili2+ weeks PTO each year (personal, sick and other time as scheduled)/lili2+ weeks EOY office and facility closure (around Christmas and New Years)/liliMajor holidays off per company schedule/liliFun, friendly, and energetic atmosphere with tremendous growth potential! Ideally, this position will grow into a full-time sales role within their first two years./li/ulh3Work Environment and Expectations/h3ulliOur office operates from 8 AM to 5 PM EST, Monday to Friday./liliThis is a full-time, in-office position in Charlotte, North Carolina./li/ulh3About the Company/h3pZingerle Group is a global leader in the manufacturing of professional canopy tents, mobile structures, and folding furniture, serving clients across a wide range of industries. Through innovative construction, premium materials, a deep commitment to sustainability, and complete in-house craftsmanship, we have established ourselves as the market leader for premium equipment in Europe and are positioning ourselves for the same in North America./ppIn 2017, we launched our U.S.-based Sales and Distribution hub in Charlotte, NC to better serve our fastest-growing markets. Today, we manufacture and bring to market a diverse portfolio of brands, including MASTERTENT, ECOTENT, AERISE, and RUKU1952. Our team is made up of down-to-earth, hardworking problem-solvers who thrive in a professional environment and are energized by collaborating with our outstanding North American customers./ppThe quality and versatility of our products open up vast market opportunities, and we are only beginning to unlock this potential. Our mission is to ensure that every business has access to our professional-grade, easy-to-use solutions, making Zingerle Group a powerhouse of brands in the worlds largest outdoor equipment market./ppSince our start in 1948, Zingerle Group has fostered a culture of hard work, passion, and enjoyment. We celebrate the high standards we set, the excellent customers we serve, and the collaborative spirit of our team. Learn more about us and our brands at Group is proud to be an equal-opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities./p/div
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