Police Telecommunicator

Police Telecommunicator Salary Range $43,627 - $48,220 Location Main UNCW Campus Vacancy Number S02847 Competency Level Advanced Primary Purpose of Organizational Unit The primary objective of the UNCW Police Department is to provide a safe and secure environment within which students, faculty, and staff can live, learn, and work. The department has two divisions – Support and Operations. Telecommunicators, program managers, and command-level personnel provide administrative support for these divisions. Job Summary This Telecommunicator position performs technical communications work in support of public safety operations. Responsibilities include receiving emergency and non‑emergency calls, monitoring alarms, obtaining and relaying information, prioritizing calls/alarms, coordinating response procedures, dispatching appropriate public safety personnel, and maintaining public safety communications logs and databases. Telecommunicators operate complex telecommunications and computer equipment such as multi‑line phone systems, multi‑channel police consoles, two‑way radios, scanners, and Division of Criminal Information terminals. This position is designated as a Campus Security Authority under the Jeanne Clery Campus Safety Act; it requires annual training on reporting responsibilities and reporting Clery crimes. Minimum Education and Experience Requirements High school diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Certification as a Division of Criminal Information computer operator is required, or the ability to achieve certification within 45 days of employment. Some positions require Basic Telecommunicator Certification within one year of employment. Preferred Education, Knowledge, Skills & Experience Knowledge of the integral workings of a law enforcement agency, especially dispatch. Willingness to communicate and effectively get along with the public. Strong oral communication skills; typing skills are essential to perform daily duties such as the Police Bulletin and reports. Ability to rapidly access computer files and monitor radio traffic, telephone calls, and fire alarms. Ability to read written orders and messages from agencies using the DCI Computer Terminal. Required Certifications or Licensures Certification as a DCI computer operator. The Telecommunicator must attend a re‑certification class every two years to maintain certification. Employment Details FTE: 1.0 (40 hours per week) Months Per Year: 12 Work Days: Rotating schedule, including nights, weekends, and holidays Work Hours: Rotating schedule, including nights, weekends, and holidays Type of Position: Permanent Job Posting Date: 06/12/2026 Posting Close Date: 06/28/2026 EEO Statement UNCW does not discriminate against any employee or applicant for employment because of race, sex (including gender identity, marital status, childbirth, and pregnancy), age, color, national origin, religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for state‑funded employee benefit programs. To apply, visit #J-18808-Ljbffr