Payment Operations Specialist

Job Description

Job Description

JOIN Soarion Credit Union in 2026!!

We take care of our people: Joining Soarion Credit Union is the career move to make in 2026! Soarion Credit Union offers FREE Health and Dental Coverage for you as an employee, as well as a GENEROUS Paid Time Off (PTO) bank for rest and relaxation away from work! We also offer all paid days off for Federal holidays!

Role:

Our Payment Operations Specialist will perform assigned tasks in the following functional areas to support all payment processing, to include but not limited to: ACH origination and settlement, incoming and outgoing wires, lockbox, Inhouse payments, mobile deposit, Select Employer Group (SEG) payroll, draft processing, return checks and adjustments. This role will also be responsible for processing payment-related member requests. Reconciles assigned general ledgers and completes all work related to research..

Work Location:

This is an onsite position. Occasional remote work may be available for select positions and is subject to prior approval by management.

What you will be doing:

• Processes Automated Clearing House requests, to include but not limited to, verifying and processing ACH Origination requests, cancellations, returns and NSFs; initiating prenotes and NOCs; reviewing unauthorized ACH debits processed by other EFT originators; tracking statistical data; balancing transactions to settlement; and processing notices within applicable time constraints.
• Resolves member issues through account research, contacting and working with third party vendors, and effectively communicate findings members and credit union staff.
• Processes share draft and return checks. Ensures ACH and Share Draft programs maintain compliance with applicable federal and state regulations.
• Processes daily Electronic Fund Transfer (EFT) settlement transactions, to include but not limited to, Automated Clearing House (ACH), returns, non-sufficient funds, and mailing notices within applicable time constraints.
• Processes daily all exception item reports within established timeframes.
• Processes stop payments and ensure payments are returned within regulation time frames.
• Processes and balances daily incoming and outgoing wires timely.
• Processes Treasury reclamations and ensures compliance with applicable rules.
• Accurately and efficiently provides members, employees, vendors and third-party processors with information and research outstanding issues.
• Processes non-fraud ATM and debit card disputes.
• Manages and reviews Remote Deposit and ATM Deposit transactions.
• Processes Select Employer Group (SEG) vacation payroll.
• Processes payments received by all assigned business units.
• Manages and processes “Bill Pay” and “Quick Pay” payments by monitoring account activity, modify member access, reviews reports, works exceptions and disables access.
• Creates and updates assigned department procedures.
• Balances and reconciles assigned general ledger; research and resolve all out of balance conditions.
• Performs other job-related duties as assigned.

What you'll bring along :

• 1-3 years of similar related experience.
• High School Diploma or GED.
• (1) A two-year college degree or (2) completion of a specialized certification or licensing or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program, preferred.
• Functional understanding and experience with Microsoft Office products.

We are Committed to Equal Opportunity.

Soarion Credit Union believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for the positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our equal employment opportunity policy statement, pay transparency nondiscrimination agreement, and the Know Your Rights: Workplace Discrimination is Illegal Poster reaffirm this commitment.

Soarion Credit Union is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our Human Resources team at View email address on ziprecruiter.com.