Licensed Assistant Manager - Boston, MA - Ray-Ban
$34.61 - $43.01 per hourEssilorLuxottica SA
Assistant Store Manager
Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world. A career in retail with Ray-Ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.
The Assistant Store Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection. They also are accountable for optimizing the delivery of quality Rx.
Major duties and responsibilities include ensuring the Luxury Retail point-of-view is well presented when communicating with the media, monitoring all sales and operations activities of the store to ensure operating income and sales objectives are met, assisting in recruiting and hiring superior talent with experience in a luxury service environment, developing associates by providing clear, motivating and constructive performance feedback in a timely manner, accurately staffing the store to consistently deliver gracious customer service and meet sales goals, creating an environment that encourages the development of managers and associates; providing challenging assignments and opportunities for management development, recognizing associates for their performance and service, maintaining extremely high standards of presentation and service, continuously driving the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities, setting aggressive action plans, exemplifying Luxottica Retail vision, mission and values; celebrating wins; leading by example, expertly guiding customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs, demonstrating flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.
Basic qualifications include a high school diploma or equivalent, state licensure (if applicable) and/or ABO certification in non-licensed, 1+ years optical experience, strong financial acumen, effective oral and written communication, polished appearance and public communication skills, organizational and time management, team building and management proficiencies, strong interpersonal skills, critical thinking skills, analytical and computer proficiency, detail oriented, sales experience, and flexibility to work non-traditional hours including evenings and weekends.
Preferred qualifications include a bachelor's degree, 1+ years management experience in the luxury service industry, previous experience in a production environment, and previous management experience.
Pay range: $34.61 - $43.01. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
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