Assistant Property Manager (Downtown DC)
Stream Realty
Assistant Property Manager (Downtown DC)
Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets coast to coast, we complete billions in annual transactions in office, industrial, retail, healthcare, land, and data center properties. With millions of square feet of assignments, Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have come together to create our distinct culture, best summarized by our firm's core values: smart, honest, nice, and passionate.
At Stream, we know our success begins and ends with our people. It is the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our client's needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won't simply start a new job—you will build a meaningful and impactful career.
Job Description
The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties. Day-to-day responsibilities include assisting with issues regarding building/property operations, enhancing tenant relations, vendor scheduling, and customer service.
Primary Responsibilities
- Work with Property Managers to resolve building operations' issues.
- Work closely with vendors to ensure compliance with service contracts.
- Recommend and/or complete vendor contracts as appropriate.
- Ensure adherence to property owners' policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.
- Answer office telephone as required and assist callers.
- Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
- Schedule building activity, including move-ins/move-outs, and verify insurance.
- Follow established A/R guidelines, including contacting tenants regarding follow-up on rent payment status and assisting the Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.
- Review and ensure the accurate coding of invoices for payment.
- Assist Property Managers in the preparation of the monthly reporting package/financial reports according to the owner's needs.
- Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.
- Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
- Ensure compliance with management agreements.
- Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs.
- Understand lease types to assist the Property Manager with ensuring Lease compliance.
- Process Tenant billbacks expenses.
- Assist in the response and resolution of after-hours emergency calls as needed.
- Assist in planning and executing tenant events with the management team.
Qualifications
- Real estate license is required
- 2 years plus experience in the Commercial Property Management industry required
- Bachelor's Degree preferred
- Excellent customer service skills
- Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment
- Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs)
- Basic accounting knowledge and skills
- Good organizational skills
- Attention to detail
- Ability to multitask
- Proficiency with Microsoft Excel and Word
- Desire and ambition to learn and grow in Stream's property management department
- Attributes which align with Stream's core values of Smart, Honest, Nice, and Passionate
Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law.
Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons.
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