Account Administrator

Back Account Administrator Industrial Wichita , Kansas Direct Hire Jul 10, 2026 Summary of Position The Account Administrator is responsible for providing premier customer service to current and potential contract customers from the point of initial contact through delivery of the product. It is also the responsibility of the Contract Administrator to achieve sales and profit goals established by the management team within Sunshine Metals, Inc. (SMI). Responsibilities and Duties Promptly respond to Request for Quotes to contracted customers, no later than 24 hours per RFQ. Provide technical assistance and process customer returns. Formulate analysis of sales data to assist in establishing specific account pricing. Review customer forecasts to ensure proper purchasing decisions. Proactively review open orders and inform customers of delivery status changes. Promote a positive work environment based on teamwork and continuous improvement. Communicate effectively with the Operations Coordinator, Planning/Scheduling, Purchasing, and Shipping/Receiving. Provide General Manager with reports assigned. Required Qualifications High school diploma or equivalent Microsoft Office proficiency, including Word, Excel, and Outlook Excellent written and oral communication skills Excellent organizational, critical thinking skills, and time management skills Ability to effectively multi-task Creative, forward thinker Strong work ethic; initiative-taking Operate with high integrity, maintaining positive relations with co‑workers, customers, and suppliers Preferred Qualifications Bachelor’s Degree in Business, Sales, Marketing or related areas Four or more years of experience in sales and marketing Aerospace experience Physical Requirements Sitting Standing Use of hands or fingers Kneeling/Crawling/Twisting/Balancing Bending/Climbing Speaking and Listening Close vision (sharp vision at 36 inches or less) Weights to be lifted: up to 50 pounds with assistance and/or a lifting device Weights to be pushed/pulled: up to 50 pounds with assistance and/or a lifting device Benefits 401(k) 401(k) Matching Tuition Reimbursement Paid Time Off Health Insurance Dental Insurance Vision Insurance Life Insurance Working Conditions Good working conditions. Frequent visual/auditory attention and involvement in discussions requiring reconciliation of adverse points of view. Requires continuous use of telephone to receive and give information. Exposure to hazardous machinery, sharp tools, proximity to moving objects, noise, heat, humidity. The physical demand and the work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr