Program Analyst (Informatics)

Job Title

Job duties include, but are not limited to:

• Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates.
• Coordinates computer programs, programming, EHR programs for staff use, development of project plans, convening stakeholder groups to prompt requirements, conducting environmental scans for viable solutions to business need, deploying solutions, and performing assessments to ensure the informatics products and services are meeting stakeholder needs.
• Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs and using creative and well-developed interpersonal skills to achieve effective communication with the end users.
• Contributes to the development of software enhancements, guides process improvement activities, and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff.
• Provides communication channels to clinical and business teams to support deployment, sustainment, and optimization efforts; includes communication among all stakeholders through each level of the organization, to facilitate and support change.
• Cultivates a healthy working relationship between the Office of Information and Technology (OIT) and HI, allowing for routine dialog to enable the sustainment and optimization of our health IT solutions and workflows, for the benefit of all staff and Veterans.
• Leads meaningful and coordinated use of subject matter experts (SME) to support decision-making among informatics functions to optimize the healthcare system and the tools that support the business.
• Evaluates content quality and assure access to knowledge resources, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization.
• Applies statistical, machine learning, visualization, inferencing, and other techniques to enable decision support.
• Utilize or develop reports and information tools using a variety of methods and tools such as Structured Query language (SQL), SQL Server Reporting Services (SSRS) from the VISN and the VA corporate data warehouse.
• Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing, implementing, monitoring, maintaining, and optimizing informatics tools and access to them.
• All other duties as assigned.

Work Schedule: Monday-Friday 0800-1630

Telework: Not available

Virtual: This is not a virtual position.

Functional Statement #: 99398S and 99399S