Field Service Technician

Location Kansas City, MO Job Summary Responsible for supporting Acceptance and Maintenance Testing efforts for the team, projects, and customers to which you are assigned. Essential Duties and Responsibilities Travel to customer sites to inspect, test, troubleshoot, perform start‑up and collect data on electrical systems. Supervise Trainees, Assistants, and Technicians in the completion of electrical testing duties. Guide, mentor, train, and supervise Level 1 and 2 certified NETA Trainees and Assistant Technicians. Observe testing, assign work on projects to capable technicians, and ensure consistent testing of similar items across test technicians. Track project scope completion and communicate with ABM and Customer Management. Maintain, test, repair, rebuild, and replace low, medium, and high‑voltage switchgear and circuit breakers. Troubleshoot automatic transfer switches. Test and inspect low, medium, and high‑voltage cable installations. Maintain, test, and repair transformers and related equipment. Test and calibrate solid‑state and electromechanical relays. Perform relay calibration and power metering. Conduct low and medium‑voltage motor control center and contractor testing. Start‑up, troubleshoot, and repair generator controls and transfer schemes. Test and commission protection and control systems on high‑voltage substations. Sample and interpret insulated fluids. Complete Job Hazard Analyses including, but not limited to, arc‑flash and shock analyses. Review and submit timecards, expense, and project reports. Document test results and complete field reports. Rotate emergency on‑call duty. Maintain strict compliance with regulatory laws. Assist in the sales process acting as the technical expert in electrical testing and maintenance of electrical equipment. Qualifications 3+ years of electrical testing experience is preferred. Industrial Safety Processes and LOTO. Electrical background, construction background, and/or Electrical Field Service Engineer (BSEE degree not required but a plus). Ability to read and interpret blueprints, schematics, and three‑line drawings. Work safely in low, medium, and high voltage applications. Experienced using various test equipment such as megger, hi‑pot, WRM, TTR, power‑factor test set, high‑current breaker test sets, etc. Proficient in LOTO and Job Hazard Analysis practices. Record and interpret test data (components, power quality, engineering studies, etc.). Maintain strong client relationships. Exhibit professionalism at all times. Knowledge and Skills Proficiency in Word, Excel, Access, and PowerPoint. Strong electrical skills. Strong mechanical skills. Strong organizational skills and excellent attention to detail. Clear written and verbal communication. Organize and write procedures in a logical/methodical manner. Good time‑management skills; ability to multi‑task. Ability to work at a fast pace. Work well in a team environment. Ability to maintain confidential information. Education and Experience High school diploma or equivalent GED certification required. Physical Demands Work indoors and outdoors in all weather conditions. Climb ladders and scaffolding and work on man‑lifts occasionally. Occasional lifting up to 75 pounds; frequent lifting up to 50 pounds; continuous lifting up to 25 pounds. Frequent reaching/working overhead, stooping, kneeling, crouching or crawling. Frequent walking. Continuous standing and repetitive hand motion. Metrics Project and demand oriented as defined by the objectives set forth by the operations manager and measured based on meeting objectives, completion on time, accuracy, and neatness of work, etc. Salary Range Information The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. #J-18808-Ljbffr Group CBS