Pharmacy Customer Service Associate

$16 - $18 per hour

Walgreens

Vicksburg, MS

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 - $18 / Hourly

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Vicksburg, MS vacancy

Pharmacy Sales Associate
$14 - $27 per hour
...BLVD, VICKSBURG, MS, 39180, US Job Overview Pharmacy associates focus on the needs of our customers as they entrust us with their prescriptions and health... ...needs. They are responsible for providing customer service in our store pharmacies. Benefits & perks At...
Suggested
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Walmart
Vicksburg, MS
3 days ago
Customer Service Associate I
...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are... ...health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee...
Suggested
Contract work
Part time
Local area
Dollar Tree
Vicksburg, MS
3 days ago
Customer Service Associate I
...Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactio Customer Service,...
Suggested
Dollar Tree Family Dollar - Dollar Tree, Inc.
Vicksburg, MS
1 day ago
Family Dollar - Cashier/Customer Service Associate
$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...
Suggested
Hourly pay
Full time
Part time
Family Dollar
Vicksburg, MS
14 hours ago
Customer Service Associate - Remote Support & Coordination
...Job Summary We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying...
Suggested
Remote work
Flexible hours
Guidedbyljtravel
Vicksburg, MS
2 days ago
Receptionist
...Receptionist/Office Assistant The primary purpose of the Receptionist/Office Assistant position is to provide excellent customer service to our external public and clerical support for the administrative needs of the facility and to assure resident safety. Public...
Work at office
Vicksburg Convalescent
Vicksburg, MS
2 days ago
Veterinary Receptionist
...modern and larger facility. If you would like to schedule a tour please call our office to set up an appointment. We offer a range of services including preventive care, internal medicine, surgery, dermatology, in house lab for bloodwork, radiology and ultrasound. Click...
Full time
Part time
Work at office
Animal Medical Clinic of Vicksburg
Vicksburg, MS
6 days ago
Whole Foods - Cashier/Customer Service Associate $15-$22.50/hr
$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...
Hourly pay
Whole Foods
Vicksburg, MS
4 days ago
Veterinary Receptionist
Job Description ** Job duties include, but are not limited to: ** Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party...
Full time
Part time
Afternoon shift
Companion Pet Hospital
Vicksburg, MS
2 days ago
Automotive Sales Associate/Product Specialist
...Job Description Job Summary: The Automotive Sales Associate/ Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process...
Local area
Kirk Brothers of Vicksburg
Vicksburg, MS
11 days ago
Customer Service Representative
...Availability Days & Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer... ...you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent...
Weekly pay
Temporary work
Part time
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Circle K Stores, Inc.
Vicksburg, MS
4 days ago
Remote SDR Specialist Lead Gen, Qualify & Nurture
Medium in Vicksburg, MS is seeking a skilled Lead Generation Specialist to enhance its sales efforts. The role involves initiating outbound calls, generating leads through diverse methods, and nurturing relationships with potential clients. Candidates should have a minimum...
Remote work
Medium
Vicksburg, MS
8 hours ago
SALES ASSOCIATE in VICKSBURG, MS
...convenient neighborhood locations. Learn more about Dollar General at Job Details GENERAL SUMMARY: Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to...
Work experience placement
Seasonal work
Relocation package
Dollar General
Vicksburg, MS
2 days ago
Retail Inventory Associate - Mornings
$12.25 - $15 per hour
...Opportunity to become a paid driver or pharmacy counter (certification required). Supportive... ...goals. Uphold core values of Service, Pride, Integrity, Results, Innovation and... ...years of age. Experience in Retail, Stock, Customer Service, Cashiers, Sales, Driver and/or...
Shift work
Night shift
Day shift
WIS International
Vicksburg, MS
9 hours ago
District Sales Representative-Jackson/Vicksburg, MS
$79.5k - $90.7k
...years of post-high school education or equivalent experience Three years of retail management or sales experience Previous customer service experience across diverse situations Capable of lifting and moving up to 25 pounds Ability to draw conclusions from data...
Weekly pay
Temporary work
Monday to Friday
McKee Foods
Vicksburg, MS
6 days ago
LEAD SALES ASSOCIATE-PT - 21 and older only - in VICKSBURG, MS
...the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets...
Work experience placement
Seasonal work
Relocation package
Dollar General
Vicksburg, MS
1 day ago
Customer Service Representative Insurance
...Job Description Job Description Property & Casualty Insurance Agency needing a Customer Service Representative who is licensed and has experience in both Personal and Commercial Insurance. Company Description Muirhead Insurance Group is an Independent Insurance...
Muirhead Insurance Group, Inc.
Vicksburg, MS
17 days ago
Sales Associate
...Description Job Description Description: The Sales Associate is responsible for delivering an outstanding in-store customer experience by assisting shoppers, providing... ..., and supporting sales goals through attentive service and product expertise. The Sales Associate...
Cowboy Maloney LLC
Vicksburg, MS
19 days ago
Remote Travel Coordination & Customer Support Associate
...A travel service company is seeking a proactive Customer Service Associate to manage client requests and coordinate travel services in a fully remote role. The ideal candidate will have strong organizational skills and be comfortable working independently while supporting...
Remote work
Flexible hours
Guidedbyljtravel
Vicksburg, MS
14 hours ago
Retail Inventory Associate - Mornings
$12.25 - $15 per hour
...Description Retail Inventory Associate - Mornings Starting Wage... ...to become a paid driver or pharmacy counter - certification... ...to uphold our Core Values of Service, Pride, Integrity, Results, Innovation... ...experience in Retail, Stock, Customer Service, Cashiers, Sales...
Part time
Flexible hours
Shift work
Night shift
Day shift
Early shift
Retail Services WIS Corporation
Vicksburg, MS
2 days ago
B2B Sales Representative Entry Level
$65k - $85k
...understanding needs, providing compassionate guidance, and ensuring clients feel supported and valued. We are a team that thrives on service, empathy, and building meaningful relationships. If helping others and making a tangible difference motivates you, this is the...
Full time
For contractors
Local area
Cleft of the Rock, Inc.
Vicksburg, MS
18 days ago
Verizon Sales Consultant
$40k - $60k
..., we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven... ...partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected...
Local area
Cellular Sales Verizon Authorized Retailer
Vicksburg, MS
8 days ago
Outside Sales Representative
Job Description Job Description Join the Alpine Legacy Group Empower People. Build a Career. Leave a Legacy. At Alpine Legacy Group, we help families protect what matters most — and we help our team members grow into the best version of themselves. As we expand...
Work experience placement
Local area
Flexible hours
Alpine Legacy Group
Vicksburg, MS
13 days ago
PCR Sales Representative
Job Description Job Description We are hiring a PCR SALES REPRESENTATIVE to join our patient care team in the Vicksburg, MS area! Why Join Us? At St. Joseph Hospice , we invest in our people through an Employee Stock Ownership Plan (ESOP) — a unique benefit...
Temporary work
Work at office
St. Joseph Hospice
Vicksburg, MS
16 days ago
Entry Level Sales Representative
...base. This role involves meeting with business owners and decision-makers to offer our suite of supplemental insurance products and services. You will receive comprehensive training and ongoing support to help you succeed in your assigned sales territory....
Weekly pay
Full time
Work experience placement
Local area
Summit Business Group
Vicksburg, MS
9 days ago
Entry Level Outside Sales Consultant
...presentations that clearly communicate the value and impact of our products. Build long-term relationships with clients through exceptional service, follow-up, and policy reviews. Manage and grow your own book of business, becoming a trusted advisor in your territory. Use...
For contractors
Self employment
Executive Financial Partners LLC
Vicksburg, MS
5 days ago
Direct Sales Representative
...their questions, and support them through things like claims. What We’re Looking For: - Experience in sales or working with customers, especially outside sales. - Ability to teach others, both in person and online. - Good at staying organized and talking to...
Weekly pay
Work experience placement
Local area
Flexible hours
True North Group LLC.
Vicksburg, MS
12 days ago
Sales Representative
...excellent training and tools which enables them to provide our customers with a unique and exceptional experience. Our team is essential... ...? Ask yourself: Are you a people person with great customer service skills? Do you have strong communication skills? Are you goal-driven...
Full time
Temporary work
RNR Tire Express
Vicksburg, MS
23 days ago
Sales Consultant
...process. What We're Looking For: Proven experience in sales or customer-facing roles, with a preference for those experienced in... ...some of the industry's best supplemental insurance products and services to them and their employees. You will work with business owners...
Weekly pay
Work experience placement
Local area
Summit Business Group
Vicksburg, MS
3 days ago
Patient Account Representative - Clinics
...pays and other patient financial responsibilities at the time of service. Posts patient payments and reconciles cash drawers or daily... ...directs calls appropriately while maintaining a high level of customer service. Supports provider schedule management and daily...
Local area
Community Health Systems
Vicksburg, MS
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!