Public Safety Records Clerk

Public Safety Records Clerk

Make a positive impact during a difficult transition for individuals entering our Public Safety Facility. Join us as a Public Safety Records Clerk where your main responsibilities will be completing interviews, taking booking photos, and performing system inquiries. Our Public Safety Facility's Central Records unit operates 24 hours per day, seven days per week, and the work is fast paced. This job is a match for you if you have a positive attitude, strong customer service skills, and work well under pressure in varying environments. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. Find us here at upcoming career fairs!

Location and hours: This position is located at the Public Safety Facility in downtown Minneapolis at 401 South 4th Avenue, Minneapolis, MN 55415. Central Records is in a secured facility that operates 24 hours per day, seven days per week. Typical work hours are eight hours, and shifts may start at 6 a.m., 2 p.m., or 10 p.m., and may include weekends and holidays. Shift and weekend differential are paid for qualifying hours. You must be able to work all shifts and days of the week; candidates indicating limited availability will not be considered. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.

About the position type: This is a full-time benefit earning position. This position is internally classified as a Public Safety Records Clerk. Click here to view the job classification specification.

In this position, you will:

• Initiate and maintain master booking records and warrant files.
• Complete inmate interview, booking photo, fingerprint identification, and other system queries.
• Process warrants for initial entry and verification, accept bail/bond, set court dates, and document actions.
• Utilize Minnesota Justice Information Services (MNJIS) and National Crime Information Center (NCIC) to perform computer inquiries.
• Provide fingerprinting services to the public.
• Respond to requests for information from the public and other criminal justice agencies in accordance with Minnesota Data Practices requirements.

Need to have:

• One of the following:
  • Two or more years of office clerical experience.
  • 18 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
• Note: Education may be substituted for experience on a month for month (3 semester credits equals 1 month) basis.

Nice to have:

• Obtain a State of MN Criminal Justice Information System (CJIS) certification within 12 months.
• Providing face-to-face or over the phone customer service to a diverse population.
• Providing customer/client service navigating multiple computer applications simultaneously.
• Performing data entry from paper documents and forms into a computer system.
• Using Microsoft Office Suite (Word, Excel, and Access), Internet Explorer, Outlook, and/or comparable programs.
• Handling multiple complex and simultaneous tasks while recognizing priorities and meeting deadlines.
• Handling confidential information.

Ability to:

• Understand and abide by Hennepin County's core values and non-discrimination and respectful workplace policy.
• Handle requests and/or complaints from inmates and the public in a confidential manner.
• Establish and maintain rapport with staff and the public.
• Work collaboratively as part of a team.
• Work with an increasingly diverse population.

About the department: The Hennepin County Sheriff's Office serves the county's 1.2 million residents. State law mandates most of the sheriff's office duties, including managing the county jail, providing security to the district court, and patrolling the waterways in the county. The Sheriff's Office also runs specialized initiatives like Criminal Information Sharing and Analysis (CISA), Violent Offender Task Force (VOTF), Crime Scene Investigation, Criminal Investigation, Community Outreach and Employee Wellness. The mission of the Hennepin County Sheriff's Office is providing quality professional services while building meaningful relationships that are sustainable within our communities, and with our partners, to ensure justice and safety for all.

About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive. Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge. Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies.