Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Hawaii is my home ????—I was born and raised here, and I love being part of the Honolulu community. I have been a State Farm agent here for over ten years, and I am honored that my neighbors believe I can help them protect what matters. My office serves people from the greater Honolulu area to the entire State of Hawaii with all their insurance and financial service needs. From auto insurance and home insurance to small business insurance, life insurance, renters' insurance, and more. ????????

I have over two decades of experience in this industry, with the first 10 years focused on claims before opening my own office in 2011. My background taught me what is truly important about this kind of business: quality service, straightforward communication, and the experience and knowledge to deliver what people really need. That is why everyone at my office is so dedicated to working closely with our customers on plans that can help them succeed, from local families to other small businesses. ???? ????

My team is my x-factor—we are all committed to our customers and always take the time to engage with people. I am proud of the level of service and support that we provide to everyone who comes through our doors. State Farm has honored my agency with several awards over the years, including the President’s Club ????, which recognizes the top five percent of producing agencies around the country that deliver top-quality service and performance. We can serve our customers who speak English, Cantonese, Mandarin, Korean, and Ilocano!

I graduated with a B.A. in finance from the University of Hawaii at Manoa and got my MBA from Chaminade University. Outside the office, I love supporting other local small businesses and spending every moment I can with my wonderful family. We love the outdoors, from hiking to family trips to the beach. In the past, I spent time swimming competitively and playing Judo. Now I get to share that experience with my two daughters.

Instagram: miyashitainsurance

ROLE DESCRIPTION:
Ryan Miyashita - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems