District Parts/Service Manager (CAL-D3-Los Angeles, CA area)

Overview District Parts/Service Manager (CAL-D3-Los Angeles, CA area) at Subaru of America. Responsibilities Performs as a business consultant to Subaru of America, Inc.'s retailer body for parts and service operations, achieving stellar customer handling using warranty and goodwill procedures. Achieves district parts and accessory sales objectives by developing profitable parts and service operations, effective warranty processes, and developing the retailer's non-technical staff. Ensures each retailer meets all parts and service-related minimum standards and works with the District Sales Manager (DSM) to attain goals in sales and service customer satisfaction. Covering Santa Monica, CA to Fresno, CA. Additional Responsibilities Works with Customer Advocacy Department (CAD) and retailers to resolve non-technical issues. Able to road test automatic and manual transmission vehicles and manage the repair process of vehicles. Must have adequate hearing and vision capabilities. Required Skills & Abilities Attends and passes all SOA web-based non-technical training (WBT) courses and instructor-led new technology training (NTT) courses and 900 Series new model update training. Requires professional flexibility to adapt to varying responsibilities and workload with a willingness to expand or develop existing skill sets in a changing business climate. Certification in Foundations and the ability to learn new/proprietary Subaru of America systems. Computer literacy in Outlook, Word, Excel, and PowerPoint is necessary. Parts inventory management, marketing, financial analysis, and general business acumen are critical. Excellent interpersonal, negotiation, and presentation skills. Must possess a valid driver's license and maintain a driving record that satisfies Subaru of America Driving Record Evaluation Criteria Policy. Must be approved as an "Authorized Driver" by Risk Management to operate a vehicle prior to operation. Work Environment Lift up to 50 pounds; may work from a remote district location; some evening and weekend work required. 60-70% travel required (with some overnight travel). Compensation The recruiting base salary range for this full-time position is $92,100 - $110,000 per year. Within the range, pay is determined by job-related skills, experience, and education or training. (Internal Job Grade: M1) Benefits include Medical, Dental, Vision Plans; Pension, Profit Sharing, and 401K Match; 15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days; Tuition Reimbursement; Vehicle Discount Programs. See Subaru Careers for additional compensation and benefit information. #J-18808-Ljbffr Subaru of America