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Banking Operations Associate

NTT DATA, Inc.

• Graduate (Any) with minimum of 1.6 - 5 years of work experience in an international BPO Banking process. • Excellent understanding or an SME of KYC/AML/CDD experience is mandatory • Flexible to work in night Shifts • Excellent Oral & Communication skills in English

• Strong understanding of KYC/AML concepts/process • Maintain the necessary SLA’s and report out to the team manager on a regular basis • Anticipates problems and recognizes when to deviate from standard practices • Seeking assistance or to resolve complex issues with the help of process knowledge • Adhere to project requirements and department objectives • To follow technical protocols and general procedures guided by department objectives • Effectively communicate to coordinate job specific information and to collaborate with team members • Participating in the training programs based on business needs • Attending team meetings or customer calls (if required) • To perform Quality Audits based on process requirements
Vacancy posted 19 hours ago
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