Shipping Manager

Job Description

Job Description

Wrap & Send Services is a service provider catering to luxury retailers. We package and ship orders in our fulfillment facilities and have continued to operate safely with safeguards to protect our employees.

We pride ourselves in packaging and shipping retail goods such as clothing, cosmetics, shoes, housewares etc., to customers utilizing strategic packing guidelines so there is no damage upon its arrival and is displayed in pristine fashion.

Our commitment to our clients and customers is same day service, making this a fast-paced environment in order to meet our daily productivity goals.

We are looking for an experienced Shipping Supervisor to manage daily shipping operations. You will be the one to ensure complete orders are packed and shipped in a timely manner.

A successful Shipping Supervisor is well-organized, detail oriented and excels in communication. They must be comfortable with paperwork and information systems and have great knowledge of shipping and packaging procedures.

Must be motivated, proactive with great communication skills with both clients and staff.

The goal is to ensure that the shipping processes are running smoothly and effectively.

Responsibilities:

· Direct the flow of packages from preparation to shipment

· Manifesting on FedEx/Pitney Bowes systems to include tracking

· Packing Sends / Transfers

· Addressing Problem Sends

· Run daily reports and send nightly volume

·Inventory and stocking of supplies

· Hiring, training, coaching of staff

· Managing productivity of staff and overall department standards

· Developing relationships with client representatives

· Effective problem-solving and strong customer service skills

· Collaborate with operations team, receiving, sales and other managers to optimize processes

· Resolve issues regarding orders

· Ensure compliance with legal regulations and company policies

· Manage all important documents including administrative paperwork and HR reports

· Report to management on activities and issues

Requirements:

· Proven experience as shipping manager

· 3 years prior management experience

· Excellent organizational and communication skills

· Attention to detail

· Problem-solving abilities

· Ability to hire, coach and motivate staff

· Strong communication skills and comfortable communicating with high level clients

· Solid knowledge of logistics procedures

· Good understanding of budgeting and reporting

· Experience in directing and evaluating subordinates

· Strong organizational, time management, project management and prioritization skills

· Strong quantitative and analytical skills with attention to detail

· Experience with High End Retail merchandise both hard and soft lines

· Experience with FedEx or UPS systems

· Experience with small packing operations

· Ability to adapt to a changing environment and multitask

· Desire to grow with a growing company

· Works well independently

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life Insurance
• Paid time off
• Vision insurance

Shift:

• 6-10 hour shift
• Day shift

Weekly day range:

• Sunday-Saturday
• Some Holidays

Experience:

• Shipping 3 years (Preferred)
• Customer Service: 3 years (Preferred)
• Management: 3 years (Preferred)

Wrap and Send Services work within the top luxury retailers in the US.

Company Description

Wrap and Send Services work within the top luxury retailers in the US.