Education Specialist - Ambulance Service

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Education Specialist (ES) works collaboratively to assess, plan, implement and evaluate educational activities for Mayo Clinic Ambulance Service staff including orientation, continuing education, and competency programs. Roles of the ES include learning facilitator, change agent, mentor, leader, and champion for Ambulance Service personnel including, Emergency Medical Dispatchers (EMD), Emergency Medical Technicians (EMT). Paramedics, Critical Care Paramedics and Critical Care Nurses. Serves as a classroom instructor on an as needed basis. Develops and maintains a positive working relationship with clients and strives to problem solve issues or concerns that may arrive. Recognizes opportunities to improve services, processes, efficiencies, and is catalyst for leading and implementing change and promoting teamwork. Supports and aligns efforts with strategic and operational plans.

Qualifications

Five or more years' experience as a Paramedic, Registered Nurse, or EMD. Bachelor's degree from an accredited college or university with course work in business, management, emergency services, health administration or related field.

Additional Qualifications

Master’s degree preferred. Two or more years of management/supervisory experience is preferred but not required. Previous EMS education, Emergency Department, Dispatching, or Intensive Care Unit experience is highly desired. Ability to present ideas clearly and concisely both orally and in writing. Strong inter-personal communication skills and must have demonstrated their administrative skills and their use of a variety of office machines and equipment. Ability to solve problems, make decisions, and resolve conflicts in a timely and effective manner. Ability to utilize computers and other forms of information systems. Knowledge or experience with learning and development systems and technologies including blended/action/experiential learning, coaching, managing budgets and vendor relationships. Proven track record and success in working effectively with various healthcare staff, in meeting clients/customer needs, and implementing high quality educational curriculum and leadership development strategies. Ability to be flexible, to think strategically and creatively to problem-solve. Strong team, facilitation, interpersonal effectiveness, communication, and organizational skills required. Ability to use Microsoft Office applications. 

License or Certification

Current certification/licensure as a Registered Nurse, Nationally Registered Paramedic, or Emergency Medical Dispatcher. Current Minnesota and Wisconsin Licensure/Certification for Nurse or Paramedic role. Critical care paramedic certification required for paramedic candidates, CCRN, CFRN preferred for nurse candidate. PALS, ACLS, BCLS instructor certifications are required or willingness to obtain within 30 days of accepting the position. Willingness to obtain US Department of Transportation Instructor certification within six months of hire. Willingness to obtain additional instructor certificates as needed. Current and valid driver's license in Minnesota or Wisconsin. Nurse or Paramedic candidates will be required to complete Critical Care team orientation and successfully pass the Flight Paramedic certification (FP-C) or Certified Flight RN (CFRN) certification within one year of hire. Emergency Medical Dispatcher candidates required to complete EMD-Q certification within one year of hire.

Exemption Status

Exempt

Compensation Detail

$90,604.80 - $136,011.20 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Business hours Monday - Friday

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Tammy Pfeifer