Loan Processor

We are seeking an experienced Mortgage Loan Processor who thrives in a fast-paced environment and is passionate about delivering an exceptional borrower experience. This role will partner closely with a dedicated Loan Originator (LO) and play a critical role in ensuring loans move efficiently from application through closing.

The ideal candidate is highly detail-oriented, proactive, and comfortable working directly with borrowers while managing complex loan files and changing mortgage guidelines.

Key Responsibilities

• Review and evaluate new loan files within 48 hours to ensure proper structure and complete disclosures.
• Analyze income, assets, credit, and supporting documentation within 24 hours of receipt.
• Prepare and submit complete, accurate loan packages to underwriting.
• Proactively clear underwriting conditions and keep loans on track to meet contract and rate lock deadlines.
• Maintain an organized and accurate pipeline within Encompass .
• Communicate regularly with borrowers, loan originators, underwriters, and other stakeholders throughout the loan process.
• Manage a pipeline of approximately 25-30 active loans while maintaining accuracy, attention to detail, and excellent customer service.
• Support a dedicated Loan Originator, requiring the ability to manage more complex transactions and provide a high level of individualized attention.

Required Qualifications

• Current experience as a Mortgage Loan Processor .
• Hands-on experience with Encompass (required).
• Strong understanding of current mortgage guidelines, documentation requirements, and underwriting processes.
• Exceptional attention to detail and organizational skills.
• Outgoing, customer-focused personality with the ability to build rapport with borrowers.
• Proven ability to prioritize tasks and manage multiple deadlines in a high-volume environment.
• High School Diploma or equivalent required.

Preferred Experience

• Experience processing a variety of residential mortgage products.
• Strong communication skills and ability to work collaboratively with loan originators and underwriting teams.
• Demonstrated success managing a pipeline while maintaining quality and compliance standards.

What We're Looking For

• Detail-oriented and process-driven.
• Proactive communicator who keeps borrowers and partners informed.
• Adaptable professional who stays current with evolving lending guidelines.
• Team player who takes ownership and ensures loans move smoothly through the process.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.