Credit Analyst I

Job Title

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! This is an in office position, Monday- Friday.

Job Duties

Monitor and report amounts due to the organization and ensure the appropriate B2B collection calls are issued to solicit payment on overdue accounts

Set up new customers and ensure various documents are completed in the appropriate manner

Ensure compliance with industry regulations by maintaining the state delinquency list posting and removal

Post electronic payments to customer accounts and research unapplied payments

Engage in various internet-based eProcurement vendor portals to effectively resolve disputed invoices

Responsible for credit review to resolve discrepancies that arise due to inaccuracies such as incorrect pricing, quantity and breakage

Gather documents related to the invoice such as proof of delivery to research and resolve the short payment driving delinquency

Deduction resolution Identify, research, and reconcile customer deductions and deposit errors

Interpret and develop a thorough understanding of problems and opportunities, ability to develop and communicate the story to various levels of leadership

Research, analyze and resolve customer invoice disputes with prudent decision making including the execution of any required credit in the financial system

Effectively engage to foster and maintain collaborative relationships with customers, branch management, sales, warehouse, delivery, and customer service departments

Assist the Credit Supervisor with identifying credit exposure

Accuracy Ability to perform work accurately and thoroughly

Communication Ability to communicate while building and maintaining positive relationships

Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems.

Problem Solving Ability to find solutions for or to deal proactively with work-related problems

Working Under Pressure Ability to complete assigned tasks under stressful situations while maintaining a positive attitude

Organization Ability to organize and plan work to meet established deadlines

Independence Ability to work independently with minimal supervision, make appropriate decisions, follow through and make recommendations

Customer Service Excellent customer service skills required

Qualifications

Bachelor's degree in Accounting or Business-related field preferred

Knowledge of Accounts Receivable, Dispute Resolution and Credit Functions

Functional understanding of Electronic Data Interchange (EDI) utilized in the digital exchange of business documents

Excellent planning skills with the ability to manage and organize various efforts to achieve desired results

Computer proficiency with Microsoft (Word, Excel, Outlook, PowerPoint) and Internet applications -I Series/AS400 experience preferred

Legally permitted to work in the United States

The expected pay range for this role is $43,268 - $70,000. Actual placement within range will be contingent upon several factors, including but not limited to the candidate's qualifications, education, experience, internal equity, union status (where applicable) and alignment with market data. Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts. Other benefits for eligible team members include 401(k) with an employer match, short term disability coverage, company-paid long term disability insurance, generous paid time off (PTO) plans and paid parental leave.

Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.