Lead Commercial HVAC Technician

Job Description

We are looking for an experienced Senior Commercial Service Technician to troubleshoot, service, repair, and maintain complex commercial HVAC systems. This role is ideal for a highly skilled technician who enjoys solving challenging mechanical problems, working directly with customers, and sharing their expertise with other technicians.

What You'll Do

Diagnose & Service Commercial HVAC Systems

- Troubleshoot, diagnose, repair, and maintain commercial HVAC equipment and mechanical systems

- Service equipment including DOAS units, chillers, cooling towers, pumps, and water-side HVAC systems

- Perform preventive maintenance to improve equipment reliability, performance, and efficiency

- Identify system issues and determine appropriate repair or replacement solutions

- Read and interpret mechanical drawings, wiring diagrams, blueprints, and technical manuals

- Work independently to resolve complex service issues in the field

Deliver Quality Service

- Perform repairs and maintenance according to manufacturer requirements, industry standards, and company expectations

- Verify proper system operation following repairs and service

- Identify potential equipment concerns before they lead to larger system failures

- Maintain a high standard of workmanship on every service call

- Complete work orders, service reports, and required documentation accurately and on time

- Participate in the on-call rotation as required

Support Our Customers

- Communicate professionally with customers regarding equipment conditions, recommended repairs, and completed work

- Explain technical issues and solutions clearly to facility personnel and other customer contacts

- Recommend repair, replacement, and system improvement opportunities when appropriate

- Build strong customer relationships through responsive and reliable service

- Represent the company professionally at customer facilities

Lead Through Experience

- Serve as a technical resource for less experienced Service Technicians

- Assist with troubleshooting complex HVAC and mechanical issues

- Mentor and support technicians as they develop their technical skills

- Share field knowledge and best practices with the Service team

- Promote a team-oriented culture focused on safety, quality, and customer service

What You Bring

- Journeyman HVAC License required

- 5+ years of commercial HVAC service experience

- Strong troubleshooting and diagnostic skills across commercial HVAC systems

- Experience servicing several of the following:

– DOAS (Dedicated Outdoor Air Systems)

– Chillers

– Cooling towers

– Pumps

– Water-side HVAC systems

- Ability to read and interpret mechanical drawings, wiring diagrams, and technical documentation

- Ability to work independently and make effective troubleshooting decisions in the field

- Strong customer service and communication skills

- Ability to safely perform the physical requirements of commercial HVAC service work

- Valid driver's license with an acceptable driving record

Preferred Experience

- EPA Universal Certification

- Manufacturer certifications or factory training on commercial HVAC equipment

- Experience with Building Automation Systems (BAS) and controls

- Experience troubleshooting and servicing multiple brands of commercial HVAC equipment

- Experience mentoring or providing technical guidance to other Service Technicians

What We Offer

- Up to $60 per hour based on experience and qualifications

- Four-day, 10-hour (4/10) workweek with a guaranteed 40 hours

- Commission opportunities on sold repair and replacement quotes

- Medical, dental, and vision insurance

- 401(k) with company match

- Paid time off and company holidays

- Ongoing technical training and professional development opportunities

- Opportunities for continued career advancement within a growing mechanical organization

- A supportive, team-oriented environment focused on safety, quality, and customer satisfaction