Ecommerce Content Associate, Ring

As part of the Ring.com Ecommerce Team, the Content Author will be a key player in owning all content updates to the website for the US. This consists of product launches, sitewide campaigns, URL updates and updates to product positioning. This role will be a key tactical executor, partnering cross‑functionally with Engineering, QA, Design, International and Product Strategy teams. This role will own the product catalog in our CMS (content management system) and the connectivity of our product information feed to other ecommerce tools. This role will run the weekly deployments of all updates for the US, and partner closely with international authors to make sure updates are correct. This role is the gatekeeper of our site and required to be detail oriented in catching mistakes, missing information and/or broken systems before content goes live. This role will report to the Site Merchandising Manager. Key job responsibilities Own creation and execution of all content authoring for the website Create product detail pages with components, images and copy for new product launches Own the execution of our content releases on a weekly basis Continually partner with international teams to work in tandem on site updates Work closely with ecommerce team to optimize the content and consumer journey. Keep process documents updated Build strong internal relationships with US ECommerce, merchandising, operations and wider marketing & Global ECommerce team Troubleshoot technical issues with the support of the QA and engineering teams Work off hours (PST) on occasion for product launches About the team Our company mission at Ring is to keep people close to what's important. In order to do that the Ecommerce team owns our DTC website which provides products to purchase and information important to users to be educated to make a confident purchase decision. By adhering to a set vision, this person’s work will directly impact the customer experience and functionality of the website.

BASIC QUALIFICATIONS

2+ years of professional non-internship marketing experience Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) Experience using data and metrics to measure impact and determine improvements Experience with onsite marketing, lifecycle marketing and digital advertising

PREFERRED QUALIFICATIONS

Knowledge of HTML, XML, and Excel Experience leading cross-functional teams to establish strong partnerships with demonstrable results Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. #J-18808-Ljbffr Amazon.com Inc