Director of Sales

As a Director of Sales, you are responsible for identifying and developing target accounts, as well as nurturing existing client relationships to meet or exceed individual sales goals for revenue, ADR, and group business. The role involves proactive sales activities such as outside calls, trade shows, and site visits within your assigned market. Building long‑lasting, trusting relationships with clients, GSOs, and peers is essential. Additionally, you must understand your role in achieving the hotel’s overall financial success. Exceed established monthly, quarterly, and annual targeted sales goals. Maintain an active list of target accounts to ensure continuous relationship development. Establish new client relationships and maintain existing relationships to maximize revenue. Actively solicit new business opportunities through prospecting target client lists. Seek methods to penetrate key business activities within the market and find profitable ways to bring this business to the hotel. Respond in a timely manner to incoming group sales opportunities that are within pre-defined parameters. Work collaboratively with other sales channels (e.g., on‑property resources) to ensure sales efforts are coordinated, complementary, and not duplicative. Capture and close the best opportunities for the property based on market conditions, the property's needs, and within the hotel parameters. Coordinate and plan all familiarization tours (FAMs), in‑market customer events, and site inspections—both for out‑of‑market and in‑market accounts—ensuring thorough communication with Event Management and effective data collection to support targeted planning, while tracking bookings and leads generated from these activities. Execute and support the operational aspects of business booked. Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards. Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of the property and sales leadership team as appropriate. Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, brand guidelines, and safety and security procedures. Perform all additional duties as assigned by management. Skills and Abilities Strong leadership skills and the ability to apply them in a dynamic environment. Participate in establishing goals and objectives for the department. Must have strategic planning skills; ability to translate financial concepts into actionable business strategies and tactics. Must be able to define problems, collect data, establish facts, and draw valid conclusions. Understand and align with the mission, vision, and goals of the hotel. Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy. Communicate effectively in the primary workplace language, demonstrating excellent communication, follow‑up, and organizational skills. Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team. Education: Bachelor’s degree required or equivalent combination of education and experience. Experience: Minimum 5 years of sales experience in an area or market role preferably with Marriott and Hilton brand knowledge. Additional: Will be required to work flexible scheduled shifts based on business needs. Physical Requirements Must be able to lift and/or carry up to 50 pounds frequently. Ability to stand and walk for extended periods of time. Ability to bend and twist, push and pull, stoop, and kneel. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: View email address on click.appcast.io. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Hyatt House Portland / Beaverton