Business Intelligence Specialist

About Community Change and Community Change Action Community Change builds the power and capacity of low‑income people, especially people of color, to lead powerful and dynamic movements for social change. With our community‑based partner groups, we bridge the grassroots and the national, supporting outsider strategies to disrupt the status quo while building pathways to influence insider conversations. Our vision centers the leadership of impacted people of color to advance immigrant rights, economic justice, and racial equity, focusing on jobs and housing, early childhood care and education, income supports, and immigration reform. This position also supports Community Change Action, an affiliated 501(c)(4) advocacy organization. While motivated by the same core values – equity, inclusion, and justice – both organizations operate independently with separate boards. Position Description The Business Intelligence Specialist will harness internal and external datasets to empower Community Change’s mission for social, economic justice, and the goal of abolishing poverty. By designing advanced analytics solutions, the specialist will extract actionable insights from a variety of data sources to inform strategy and measure impact. The role involves collaboration across teams to ensure data‑driven decision‑making, integration and optimization of BI platforms, and creation of unified dashboards and reports on organizational metrics. Principal Responsibilities Collect, analyze, and interpret internal and external datasets to provide actionable insights for strategic decision‑making. Design, develop, and implement advanced analytics solutions to inform organizational strategy and measure impact. Collaborate across teams to foster a culture of data‑driven decision making and integrate business intelligence platforms. Create unified dashboards and reports on organizational performance and progress. Develop and maintain robust data models and governance processes to ensure high data quality and reliability. Monitor and assess emerging BI technologies, recommending and implementing improvements to enhance analytical capabilities and operational efficiency. Serve as the infrastructure data subject‑matter expert (SME) for Community Change/Action. Create and deliver training sessions for staff on data literacy, analytical tools, and effective interpretation of BI outputs. Regularly evaluate organizational KPIs and design custom metrics to measure outcomes and progress toward strategic goals. Serve as a SME on BI, guiding leadership and staff on leveraging data for advocacy, storytelling, and program optimization. Establish standardized data governance frameworks and protocols to ensure consistency and integrity across all systems. Coordinate with cross‑functional teams to consolidate data sources and eliminate redundancies, fostering a single source of truth. Implement centralized data management tools and platforms that streamline data collection, storage, and access throughout the organization. Develop and enforce organization‑wide policies for data security, privacy, and compliance, ensuring adherence to best practices and regulatory requirements. Lead regular audits and data quality assessments, providing actionable insights and recommendations to continually improve data management processes and outcomes. Qualifications Proficiency in data visualization tools such as Tableau, Power BI, or Looker, with demonstrated ability to design interactive dashboards and translate complex data into clear, actionable insights. Advanced skills in querying databases using SQL, and experience with ETL processes to prepare and integrate large datasets from multiple sources. Solid understanding of statistical analysis and data modeling techniques, including experience using DAX, Python, or R for data manipulation and predictive analytics. Demonstrated expertise in delivering training sessions on data literacy, analytical tools, and business intelligence concepts to diverse staff audiences. Proven ability to design and evaluate custom metrics and KPIs that measure program effectiveness and align with strategic objectives. Strong background in BI practices, including guidance to leadership and staff on effective data utilization for advocacy, storytelling, and program improvements. Experience in standardizing and centralizing data practices across complex organizations to maintain consistent methodologies and protocols. In‑depth knowledge of data governance frameworks and the development and enforcement of protocols that maintain data integrity and consistency. Ability to coordinate across cross‑functional teams to consolidate data sources, eliminate redundancies, and foster a unified source of organizational information. Hands‑on experience with centralized data management platforms and tools for streamlined data collection, storage, and accessibility. Thorough understanding of data security, privacy, and regulatory compliance requirements, with a record of developing and upholding organization‑wide policies. Strong writing and editing skills. Computer literacy required, including MS Office Suite and G‑Suite; familiarity with Slack, Salesforce, and Zoom is a plus. Excellent interpersonal communication skills, diplomacy, and discretion. Team player with the capacity to be resourceful and flexible. Commitment to advancing economic and gender and racial justice. #J-18808-Ljbffr