Director of Product, Invoicing

Role Description

The Director of Product, Invoicing owns the commercial and strategic success of Billtrust’s Invoicing product line end to end, spanning buyer-facing and supplier-facing experiences, global e-invoicing compliance, and the network that places invoices onto buyer AP portals. You will leverage AI tools and co-worker agents to drive touchless processing, exception handling, and intelligent invoicing workflows, focusing your expertise on commercial strategy, roadmap prioritization, and stakeholder alignment.

This role leads and develops a team of 2-4 Product Managers and partners closely with the Payments product team and cross-functional leaders across Sales, Customer Success, Finance, and Engineering to drive a unified strategy across Billtrust’s AR platform. The Director of Product, Invoicing reports to the VP of Product, Software.

What You’ll Do

• Strategy & Commercial Ownership
  • Own the ROI of every Invoicing bet, driving data-driven decisions tied to revenue growth, e-invoicing adoption, and retention, not just what got shipped.
  • Own the roadmap for global e-invoicing compliance (e.g., PEPPOL, VAT/GST, and similar country-specific mandates), treating regulatory delivery as non-negotiable.
  • Own and grow Billtrust’s AP portal network strategy, expanding coverage and reliability of the connectivity that places supplier invoices directly onto buyer AP portals.
  • Partner with the Payments product team to unify Invoicing and Payments into a single AR platform strategy.
  • Other duties as assigned.
• Team Leadership & Execution
  • Lead, hire, and develop a team of 2-4 Product Managers, setting the bar for commercial rigor, craft, and execution.
  • Define, prioritize, and manage the Invoicing backlog across buyer-facing and supplier-facing experiences, with clear business justification behind each initiative.
  • Lead the annual planning baseline for Invoicing, defining tradeoffs, benefits, and impact of work.
• AI-Powered Product Innovation
  • Drive AI-powered invoice automation, including touchless processing, exception handling, and intelligent workflows, as a commercial differentiator rather than a feature checkbox.
• Go-to-Market & Stakeholder Engagement
  • Act as the primary commercial voice for Invoicing across Sales, Marketing, Customer Success, and Engineering.
  • Lead competitive analysis and market research to defend Billtrust’s leadership position in invoicing and AR automation, and run go-to-market efforts for new Invoicing capabilities, partnering with Sales and Marketing on messaging, positioning, and enablement.
  • Engage directly with customers to validate the roadmap, guide adoption, and build a feedback loop that fuels continuous innovation, including quarterly travel for customer onsite meetings and events.
  • Monitor and report on Invoicing product KPIs, including revenue growth, e-invoicing adoption, and retention/renewal, delivering transparency and accountability across the organization.

Qualifications

• 8-10+ years of commercial and technical product management experience, including 3-5+ years directly managing and developing Product Managers.
• Bachelor’s degree in Computer Science, MIS, Business, or a related field (or equivalent experience).
• Experience in B2B fintech or SaaS, with direct exposure to invoicing, billing, or AR/AP workflows, including multi-currency or international invoicing requirements.
• Demonstrated experience with AI-powered automation in a commercial product context (e.g., touchless processing, intelligent workflows).
• Experience with AP portal networks or invoice delivery/placement mechanics, and proven experience in go-to-market and launch strategy.
• Deep commercial acumen, able to dissect revenue drivers, customer segments, pricing models, and adoption behavior, with a strong grasp of market drivers (TAM, ICP, TCP).
• Prior experience working directly with enterprise customers to translate complex needs into scalable solutions, paired with exceptional communication and stakeholder influence skills.

Preferred Skills

• Working knowledge of global e-invoicing compliance regimes (e.g., PEPPOL, VAT/GST mandates).
• Demonstrated success scaling mature products and leading transformation efforts.
• Has led platform or application sunsets, as well as executing complex migration programs.
• Track record driving AI adoption and AI-first ways of working across a product team.

Benefits

• Comprehensive health coverage.
• Competitive retirement plans.
• Generous PTO and parental leave.
• Flexible work options.
• Meaningful investment in your professional development.